JOB SUMMARY:

The Key Account Manager leads the sales for a portfolio of brands in Travel Retail. The individual will provide operational support to the Regional Director Americas in driving business with Top Retailers by collaborating with all internal departments involved: Retail managers, Customer Service, Marketing, Demand Planning.

JOB RESPONSIBILITIES:

Sales and Profit Management
- Be the key daily contact of a pool of Retailers in the area (for example, DFS, DFA, ISI, 3Sixty, AerRianta, Distributors, etc ….)
- Define the financial targets (Net Sales, A&P, Capex investments, …) per client.
- Monitor monthly achievement of these targets.
- Drive Airlines and Cruises operators defining specific strategy, forecast and implementation.
- Work with TR Regional Director to conduct quarterly business reviews of set objectives, A&P vs budget, analyzing results and identifying acceleration plan.
- Drive TR strategy through analyzing sell-out and sell-in, identifying needs, threats, and opportunities.
- Analyze, adjust and approve Sell-in orders.
- Build, develop and motivate highly performing sell-out teams (internal & external) in partnership with the Retail Managers of the area.
Business Analysis and Reporting
- Account data files: prepare and submit all the necessary files for assortment, novelty introduction, FIFO management, pricing implementation, product information.
- Pricing: support Regional Director in the pricing process, communicate Price Lists to the retailers, generate all templates needed.
- Work on initial implementation orders for the new brands and replenishment accuracy.
- Provide forecast for Newness and FIFOs and deliver appropriate follow-up.
- Follow invoicing of costs on rentals (permanent & promo), decoration, and all animation related costs.
Trade Marketing
- Negotiate and implement Travel Retail marketing and animation plan according to guidelines and strategy.
- Secure success of the annual animation plan working closely with Retail Managers and Marketing.
- In collaboration with the Marketing team:
  - Check the profitability of the marketing actions implemented.
  - Forecast collateral needs for each account for in-store promotions and coordinate timely delivery.
  - Forecast novelties based on historical product sales and Marketing guidelines.
  - Monitor GWP budget.

KEY PERFORMANCE INDICATORS:

Sell-In and Sell-Out targets on the perimeter and brand scopes (market share improvement).
Expansion/number of new doors.
Capex.
Timeliness of customer data support.
Consistency in animation plan execution and follow up.

REQUIREMENTS:

EDUCATION:

Master’s degree in business administration or similar.

EXPERIENCE:

3 - 5 years minimum in TR, Wholesale or Retail.
Beauty industry experience preferable.

SKILLS:

Highly organized and effective at time management. Quick learner.
Flexibility and ability to handle multi-tasks and interact cross-departments.
Attention to detail and proven analytical skills.
Strong communication skills.
Team spirit.
Relationship skills.
Good proficiency with Microsoft tools.
Fluent in English, additional language is a plus.

All Applicants:

L'Occitane's Privacy Statement

United States Applicants Only:

Employee Rights

FMLA: Posters

FMLA Special Rules for Returning Military Members (USERRA)

#J-18808-Ljbffr

L'Occitane En Provence jobs

Travel Retail, Area Manager, North America