Hartford Steam Boiler Inspection and Insurance Company

Project Management & Process Lead

Hartford, Connecticut

The purpose of the Project Management & Process Lead will help direct the Finance Excellence team and its commitment to enhancing the operating model and fostering the positive culture of the Finance and Transformation organization.

Through leading comprehensive continuous improvement initiatives and leveraging digital tools, this position aims to identify and help execute opportunities for process optimization and efficiency gains.

The role is a champion of change, helping implement and facilitate transitions to new processes and systems. In addition, this position is an integral part of the Employee Engagement team who leads and supports various activities. Through project management expertise, effective leadership, and clear communication, this position contributes to the achievement of organizational goals, while also providing guidance and support for team development and growth.

Education and Experience:

Required:

Bachelor’s degree in Business Administration, Business Analysis, Computer Science, Finance and/or Operations Management or equivalent work experience.
7+ years’ experience in Project Planning/Management, Process Development/Improvement, Business Process Management, Change Management, Workflow Design, and/or digital tools.
Trained in Process Improvement (Lean/Six Sigma), Project Management and/or Change Management with an in-depth understanding of methodologies and proven ability to implement and sustain changes.
Success in leading people, both direct reports and project teams, to complete deliverables.
Proven ability to utilize various workflow tools to build effective and efficient processes.
Experience working in a matrixed resource model and managing expectations of stakeholders across divisions.

Preferred:

Graduate degree in Business Administration, Business Analysis, Computer Science, Finance and/or Operations Management.

Knowledge and Skills:

Excellent communication skills (verbal and written), with the ability to communicate to both business and technical experts at various levels throughout the organization.
Strong analytical, problem-solving and presentation skills with a demonstrated ability to influence and negotiate.
Ability to handle multiple projects/assignments simultaneously and meet tight deadlines.
Strong interpersonal skills including leadership, collaboration, facilitation, diplomacy and conflict management.
Demonstrated ability to lead complex efforts to articulate and translate ideas and concepts into solid business requirements.
Ability to deal with ambiguity.
Experience in developing project plans and operational processes and can clearly articulate roles, project goals and timelines.
Strong customer focus with demonstrated skills and behaviors representing the interests of assigned business areas.

Technical Skills:

Microsoft 365 (Power Point, Word, Excel, Teams, OneNote, SharePoint, Visio), Microsoft Power Platform (Power BI, Power Apps, Power Automate), Adonis Process Mapping.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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Hartford Steam Boiler Inspection and Insurance Company jobs

Project Management & Process Lead