American Speech-Language-Hearing Association

Making effective communication, a human right, accessible and achievable for all.

Coach: Director, Programs

Salary Range (Non-Negotiable): $83,238 – $92,487

FLSA Exemption Status: Exempt

Description

The Associate Director, Programs plays an integral role in the educational programming and scheduling for the Convention, with a focus on invited speakers. Core duties involve managing the Call for Papers, scheduling invited sessions, supporting the Convention Program Committee (CPC), and monitoring budget and statistics. This role serves as the primary resource for members and presenters, offering training and guidance to the CPC for program development.

Travel is required throughout the year.

Responsibilities

Build-out, test, and implement the Call for Papers process for the Convention, collaborating with the Director, Programs, the CPC Volunteers and integrate the latest technology into the Convention Call for Papers and program, and direct vendor partners on improvements and process changes.
Manage invited speakers’ information and track all information, payments, expenses, and budget to meet timelines. Serve as resource for invited presenters and develop and implement communication strategies to present necessary information to meet convention goals.
Support the implementation of the overall educational scheduler and other modules, ensuring efficiency and usability.
Collaborate with the Associate Director, Convention Communications to ensure accuracy of program details and materials across various platforms. Oversee program-related events, communication, and resources including online community sites, CPC handbook, the onsite CPC lounge, presenter tips, proxy box communication, presenter accommodation requests, and volunteer specifications.
Oversee the development of systems, session collection, information distribution, and on-site operations for the virtual program.
Manage, analyze, and forecast educational programming data and trends, along with overflow data to recommend standards, policies and procedures, and assist in guiding future Topic Chairs. Monitor and budget registration waivers and ticketed session sales to ensure accurate space allocation and prevent overselling.
Lead on-site session management, overflow execution and live stream production, in conjunction with the AV partner and on-site staff support.

Qualifications

Knowledge Typically Acquired Through

5-7 years’ experience in association/nonprofit education program development
Industry certifications such as DES or CMP, preferred
Experience in education programming, communications, event management, underscored by industry best practices and a solid grasp of project management principles
BA/BS degree in related field, or equivalent training and experience

Scope and Depth of Technical Skills/Knowledge

Demonstrated knowledge in abstract management systems, association management software, mobile apps, Microsoft office, and other related industry software
Strong project and process management abilities, including setting and meeting deadlines and effectively multitasking to prioritize and oversee multiple actions or events simultaneously
Proven experience in engaging with volunteers

Scope and Depth of Non-Technical Skills/Knowledge

Demonstrated ability to motivate, direct, and facilitate groups, teams, and volunteers to achieve desired goals and outcomes
Clear and persuasive communicator, capable of crafting messages for diverse audiences
Dedication to detail and ability to work under pressure in a deadline driven environment
Positive work ethic and excellent customer service skills; ability to exercise tact and discretion in dealing with colleagues, members, and the public
Demonstrates a proactive, self-starter attitude, thriving in fast-paced environments
Commitment to working both independently and as an effective and collaborative leader; strategic and practical thinker; motivated and dependable and able to work within team and across the Association to achieve the best possible results for Association
Demonstrated ability to influence and persuade groups and individuals to understand and consider impact and consequences of decisions; demonstrated ability to make important decisions and to know when to refer decisions to others
Demonstrated knowledge and ability to problem-solve independently and proactively, and to lead collaborative efforts to define solutions.
Strong oral and written communication skills
Experience with finding creative and innovative solutions
Commitment to diversity, equity, and inclusion efforts in procedures, practices, and engagement.

How to Apply:

Click the teal "Apply Now" button on this page, which will take you to the job listing in our application system, UltiPro. Click the blue "Apply now" button. You will be prompted to create a new account in UltiPro. (If you already have an UltiPro account, click "Sign In.")

Fill out the application, remembering to upload your resume and any other relevant documents. After submitting your application, you can monitor your application's status under the "Applications" section of the "My Presence" page.

EOE/minorities, women, persons with disabilities, veterans with disabilities and Vietnam veterans are encouraged to apply.

The American Speech-Language-Hearing Association (ASHA) is the national professional, scientific, and credentialing association for 234,000 members, certificate holders, and affiliates who are audiologists; speech-language pathologists; speech, language, and hearing scientists; audiology and speech-language pathology assistants; and students.

Contact Information:
American Speech-Language-Hearing Association
2200 Research Blvd., Rockville, MD 20850
Members: 800-498-2071
Non-Member: 800-638-8255

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The American Speech-Language-Hearing Association jobs

Associate Director, Programs