JOB DESCRIPTION

JOB TITLE: PEER SPECIALIST

FLSA: NON-EXEMPT

DIVISION: SERVICES

REPORTS TO: DIRECTOR OF SOCIAL SERVICES

LOCATION: BRIARWOOD (QUEENS)

SALARY: $35,000.00 - $40,000.00

SUMMARY:

The Peer Specialist will assist with client basic social service needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients at a 200+ bed men’s shelter. Proof of COVID-19 vaccinations required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform daily inspections of all client areas.
Respond to incidents as appropriate.
Perform regular area inspections to ensure that rules are adhered to.
Monitor sitting areas and cafeteria to ensure all clients are adhering to schedules and are in proper locations.
Assist security team as needed.
Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and with intakes.
Answer phones when necessary.
Assist with all house operations.
Assist with maintenance duties as needed.
Assist clients with securing property within assigned locker.
Track locks for all lockers.
Store and remove client property from the client storage/locker area.
Maintain a clean and organized storage area.
Relocate items and furniture as necessary.
Complete intakes for new clients and provide orientation to the drop-in center program and DHS rules and regulations.
Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required.
Maintain required documentation in case records in written and computer database (CARES) and update client’s records in accordance with governmental and agency policy.
Collect client identification and other documents necessary during initial intake.
Input new clients on weekly data tracking spreadsheets.
Provide direct coverage for client reception/sitting area.
Participate in regular supervision, team meetings and staff trainings.
Perform all/other duties as directed by management.
Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly case review.

JOB QUALIFICATIONS:

High School Diploma or GED.

1-year experience dealing with homeless or special needs population.

Excellent communication skills.

Comfortable working with an at-risk and homeless population.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

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