Job Title: Clinical Business Analyst

Location: Boston, MA - 02139

Duration: 6 Months Contract

Client: Client

Job Description

Our client is looking for a Clinical Business Analyst who will be the vital link in supporting and ensuring the successful completion of a new Clinical Trial Management System. You should have a strong analytical background in Pharma, including building, testing, and deployment tasks.

Responsibilities

Assist Customer Support and Account Management leadership with identifying patterns and relationships in data; produce periodic and ad hoc reports based on these analyses.
Produce and improve the existing reporting model to provide repetitive and regular analytics to the business leaders.
Partner with business teams to define and prioritize reporting system enhancement requests.
Identify and optimize the true drivers of financial performance, productivity, customer engagement and other metrics that support the business.
Capture the strategic, operational, and tactical business process goals and objectives.
Employ critical metrics and KPIs that drive success and design reporting solutions to measure organizational performance.
Research best practices to support developing solutions and recommendations for current business operations.

Minimum Job Qualifications

Project Planning, Management, and Oversight: Develop project plans and manage timelines to ensure Clinical contributions to the initiative are met. Draft core team meeting agendas and ensure meeting outcomes are captured. Contribute to management presentations to highlight scope, timeline, risks, and mitigation steps related to major releases as well as the outlook for future application roadmap.
System Specifications: Participate in workshops and sprint team meetings designed to align on and document application requirements. Translate requirements into use cases that describe how the functionality will be used on a daily basis within the organization. Advocate for high-priority needs on behalf of end users in a positive, solution-oriented way.
Process Flows: In parallel with developing system specifications, determine how the deployment of system functionality affects existing business processes including the timing and quality of key data.
Reporting: Interface with the core team and end-users to ensure that standard reports within the applications are specified, tested, and functioning to enable timely operational oversight, informed decision-making, and enable a culture of continuous improvement.
System Design & Configuration: Interface with the technical development team to ensure that specifications are documented at an appropriate level of detail and understood. Clarify any ambiguous requirements with users on behalf of the technical team and reflect refinements in the documentation. Lead review of any initial prototypes on behalf of the Client. Document feedback on prototypes vs requirements as applicable. Advocate for end users to ensure high-priority requirements are met.
System Testing and Release: Provide input to the testing plan to ensure that applications are functioning according to documented system specifications including "scripts" or scenarios for users to test. Document whether application meets desired requirements or not including explanation and prioritization of any gaps. Partner with core team on the clear go/no go criteria for system release to production.
Training: Provide input to training and change management plan including review of material to be used in the implementation and support of new applications/functionality. Aid in the coordination of training sessions for specific user roles/functionality across locations to ensure end-users are adequately trained.
Desk-side support: As part of a support network, including local system subject matter experts, provide desk-side support to answer user questions, direct users to appropriate training material and log/prioritize system "bugs" with the technical team for remediation.
Communication Plan: Develop a communication plan using a variety of means including email, presentations at global/local meetings, posting to MSTeams sites to keep stakeholders informed of the outlook for clinical trial management and near-term activities to support design and implementation.

Education

Bachelor's degree or technical certificate in mathematics, statistics, data analysis, computer science or a related field.

Or, any combination of education and experience which would provide the required equivalent qualifications for the position.

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