As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
I. Job Summary
Manages employees and activities of the Accounts Receivable department specifically relating to credit and collections. In this role, responsibilities will include the direction, formulation, and implementation of current policies and procedures as well as continuous improvement.
II. Essential Duties and Responsibilities
- Develops and enforces policies and procedures to be used in investigating, granting, and in collecting accounts receivables.
- Manages and supervises the team overseeing collection, analysis and consolidation of accounts receivable data and the preparation of scheduled reports.
- Manages, maintains, and presents department key performance indicators and business reviews on a monthly, quarterly and year-end basis.
- Oversees the plans, schedules and assigns work activities involving data collection, disputes, account collection activity, credit, bad debt, and account reconciliations.
- Manages budgets, statements of work, invoices, purchase orders and spend on a weekly, quarterly and annual basis along with planning for the next year.
- Monitors employee activities, team productivity, resolves escalations, assists with problems, and takes action as necessary to ensure work quality standards and planned schedules are maintained.
- Interacts with internal customers on escalations, month-end activities, and reporting requirements.
- Ensures closing, month-end activities, and detailed scheduled reports are timely and accurate for financial matters.
- Reviews and reconciles assigned accounts monthly, checks and resolves account discrepancies.
- Manages various activities to backup and maintain the flow of work in the department.
- Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
- Performs evaluation of current collections processes to develop and implement improvements leading effective standardization and improved results.
- Coordinates with domestic and international teams on a regular basis, inclusive of current and/or future vendors to facilitate best in class collections outcomes.
- Evaluates vendors and develops and improves upon processes related to 3rd party debt collection.
III. Supervisory Responsibilities
The highest level of supervisory skills required in this job is the management of non-supervisory employees. This includes:
- Direct supervision of 3 to 10 full-time employees including Managers and Supervisors.
IV. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited) in Accounting, Business Administration or similar area of study or High School Diploma or GED (accredited) and four years of relevant experience.
- 7 years of previous experience (in addition to education requirement).
B. Preferred Qualifications
- Master's Degree in Accounting, Business Administration or similar area of study.
C. Other Knowledge, Skills and Abilities
- Must be authorized to work in the US.
- Must live in the Houston, TX area.
V. Physical Requirements
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, etc. Hybrid.
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability, as well as a Stock Purchase Plan, Company match on pension, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click “Apply.”
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