Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round and are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies.
Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards.
When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives, our community has committed to scaling its impact into our communities across 27+ countries.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
Job Description:
- Become an expert in Insider products
- Make recommendations on supporting sales strategies, integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution, providing “best practice” advice to customers to optimize Insider effectiveness
- Proactively monitor our partners’ activities, facilitate and provide on-time and around the clock insights and solutions to the partners
- Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing sales consultation
- Lead account services strategy in generating and developing business growth opportunities, working collaboratively with product, partner success and sales teams across various product pillars to maximize business results with clients
- Develop a deep understanding of both the customers and competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teams
- Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
- Demonstrated excellent verbal and written communication skills
What we expect from you:
- Bachelor’s Degree or higher (E.g. Marketing, Business, Psychology, Computer Science, Mathematics, Statistics, or other related field.)
- Cherish one of our core ethoses: care. You’ll need to care for our partners and make sure they feel at home with our products and our assistance
- Able to work under tight deadlines
- Proven ability to learn quickly in a very fast-paced environment
- Be a self-motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clients
- High energy, self-starter, be a visionary seller comfortable with ambiguity in entrepreneurial environments
- Must be a team player - ability to interact with teammates and partners fairly, and respectfully proactive / results-driven / strong problem solving skills. Highly dependable, team player with high energy, positive attitude and with great organization and time management skills
- Masterful in delivering software demonstrations, whether in-person, or via web presentation
- Solid understanding of basic web concepts and digital marketing
- Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories
Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)
- We offer many hard and soft skills training to help you improve and challenge yourself. You’ll have access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge.
- You’ll have space to share your skills and even deliver training and workshops if you wish. Sharing is caring!
- Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want.
- You’ll have a chance to work in an international, diverse and inclusive environment.
- You’ll be part of an industry that’s shaping the future of customer experiences.
- Occasional happy hours!
Is this position made for you?
So let’s talk! We’re curious bugs and can’t wait to get to know you.
Insider is a technology company with offices in multiple countries. Insider was listed as one of Europe’s 100 Hottest Startups by WIRED Magazine and won Red Herring Top 100 Europe in 2017.
Insider is a value-driven company and we provide equal opportunity in a zero-discrimination workplace. Insider not just welcomes but also embraces diversity. Therefore, all qualified candidates will be considered without regards to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship or marital status.
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