WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do. This full-time, benefits eligible position works as a community navigator to support Denver police and co-responder units. In this role, you will provide brief case management to adults with mental illnesses, focusing on short-term solutions, bridge services, and coordinating service connections in support of individuals accessing 911 services. Trauma-informed principles are actively practiced and supported across all areas of WellPower.
WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The purpose of the Support Team Assisted Response (STAR) Program initial response van is to respond to low-risk behavioral health calls with an EMT/Paramedic and Behavioral Health Clinician to de-escalate and connect residents in distress with appropriate services, including wraparound services through the STAR community coalition following encounters with a STAR van. STAR vans provide a broad range of no-cost services such as providing information and referrals, crisis intervention, counseling, transportation, and social service needs. This role responds to Mental Health related 911 calls.
The objectives of the STAR Program are to:
- Increase connection to behavioral health services and community resources for those reached by STAR.
- Provide more appropriate responses and reduce emergency calls to police, fire department, and EMS.
- Improve information sharing across systems and service providers involved in administering STAR.
- Increase partnerships with community organizations through collaboration via the STAR Community Partner Network.
STAR Van Clinicians will:
- Provide de-escalation, connection, and system navigation for individuals in the city and county of Denver through triaged calls from the Public Safety non-emergency line or 911 Emergency Services.
- Assist in supporting the self-identified needs of individuals served. This includes but is not limited to:
- Access to low barrier treatment options.
- Connection (or reconnection) to service providers or safe locations identified by the individual.
- Transport to identified supports as needed.
- Referral and connection to additional resources that can be utilized for support and system navigation post-crisis provided through STAR community coalitions.
Pay Range & Benefits:
Masters: $28.89/hr - $60,091.00/yr
Licensed (LCSW/LMFT/LP/LAC): $34.75/hr - $35.25/hr, $72,280.00/yr - $73,320.00/yr
Language Differential: $1 - $2.50/hr
WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.
All full-time, benefits eligible employees will be eligible for WellPower’s benefits plan. For a full description of benefit offerings, please visit: WellPower Benefits.
Responsibilities and Duties:
- Develop crisis-related safety plans. Assess or ask for support in determining the need for emergency mental health holds.
- Provide psychological consultation to STAR Van partners and/or other first responders as needed while responding to mental health-related calls.
- Coordinate clients' use of other WellPower programs and outside community resources.
- Coordinate medication/medicinal needs of clients with psychiatrists, nurses, and other medical sources as part of crisis resolution.
- Maintain accurate and timely clinical records consistent with WellPower standards.
- Participate in team/department meetings, in-services, and supervisory sessions as required.
- Assess, monitor, and follow up with consumers’ ability to meet basic needs in moving toward recovery.
- Maintain a trauma-informed environment of well-being.
- Perform other duties as assigned.
- May require occasional evening or weekend hours depending on program and consumer needs.
Requirements and Qualifications:
- Master’s Degree in psychology, social work, or other related human services degree.
- Current license as a LCSW/LPC/LMFT in the State of Colorado, or on licensure track.
- Experience in mental health or human services preferred.
- Must have a valid Colorado Driver’s license and a recent clean driving record.
- Ability to obtain and carry Business Use coverage on your auto policy (additional cost is reimbursed).
Tuberculosis (TB) screening and testing is required and must be completed prior to hire (i.e., pre-placement) and maintained during employment.
This position may require additional background checks in order to be cleared to work alongside law enforcement officers.
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