OverviewResponsible for scheduling of field visits and communicating with patients, field staff, and other members of an interdisciplinary team to meet the goals and objectives of the department/agency. Works under moderate supervision.
Compensation:$20.98 - $26.23 Hourly
What We Provide
- Referral bonus opportunities
- Generous paid time off (PTO), starting at20 days of paid time offand 9 company holidays
- Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
- Employer-matched retirement saving funds
- Personal and financial wellness programs
- Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
- Generous tuition reimbursement for qualifying degrees
- Opportunities for professional growth and career advancement
- Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities.
What You Will Do
- Manages daily and timely scheduling, rescheduling, cancelling, and confirming field visits, ensuring adequate coverage for all shifts for caregivers.
- Addresses scheduling conflicts and finds solutions that meet patient needs and complies with staffing policies.
- Utilizes daily visit report to identify visits to be scheduled.
- Records scheduled visits and maintains accurate record of patient information in the Electronic Medical Record (EMR) system.
- Processes completed/missed visits in the EMR system.
- Provides instructions to patients for visit preparation.
- Liaises and collaborates with interdisciplinary team to communicate scheduling changes in a timely manner.
- Supports and participates in quality improvement and other activities that support the achievement of the team's goals.
- Participates in team meetings.
- Participates in special projects and performs other duties as assigned.
QualificationsEducation:
- High School Diploma or Equivalent, required
- Associate's Degree in Business or Medical Administration, preferred
Work Experience:
- Minimum 1 year in an administrative role, required
- Excellent verbal and written communication, required
- Computer skills, including Microsoft Office Suite (Word and Excel), required
- Discretion and the ability to handle confidential information, required
- Prior experience in a scheduling role within a healthcare setting, preferred
- Experience using scheduling software and electronic health records (EHRs), preferred
- Strong interpersonal skills for communicating with patients and staff, preferred
- Excellent time management skills, preferred
- Strong organizational and problem-solving skills, preferred
#J-18808-Ljbffr
