Market Director of Ambulatory & Physician Services

Maria Parham Health • Full-time • Henderson, NC, United States • 1d ago

Maria Parham Health

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog.

Where We Are:

Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing, and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!

Why Choose Us:

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off, PTO cash out, and PTO donation programs

Employee Assistance Program - mental, physical, and financial wellness assistance

Loan Repayment and Tuition Reimbursement/Assistance for qualified applicants

Robust employee recognition and awards programs

And much more

Position Summary

The Ambulatory & Physician Services Market Director is responsible for the operational oversight and direction of assigned provider practice(s) and provider-based clinic(s). The Market Director works in collaboration with the AVP of Operations and facility leadership, focused on implementing strategy and initiatives for provider based and practice operations and growth. Responsible for leadership of one or more Clinic Administrators and/or Clinic Managers.

Reports to: Chief Executive Officer

Responsibilities of the Position

To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

Support hospital strategy and clinic operations, leading the effective operation of designated clinic(s).

Responsible for all aspects of clinic operations and growth, including maintenance of key metrics, financial reviews, and practice growth initiatives and revenue cycle analysis.

Interacts on a biweekly basis and monthly meetings with providers, ensuring standards of communication and in-formation are met and develop strategy on matters pertaining to clinic operational needs.

Responsible for ensuring monthly reports are prepared, delivered and reviewed with physician/APPs, reviewing financial performance with providers on a weekly basis.

Attend weekly Physician Services meetings and other physician services meetings as necessary. Attend Annual Physician Services meetings.

Conduct Quarterly Physician Group (all providers) meetings.

Prepare budgets, evaluate historical performance and generate goals for future achievement, and perform action planning as necessary for back to budget variances.

Monitor, report on and present financial performance for all assigned providers and clinics and collaborate with Market Director and other clinic leaders to ensure fiscal responsibility and adherence to annual clinic budgets.

Provide leadership to Clinic Administrators, including performance management, coaching and talent development, with at least weekly communication.

Monitor practices for efficiencies to reduce practice investment to include, but not limited to, accounts receivable oversight, budgeting, charge capture, monthly operating report (MOR) preparation and budget oversight. Monitor practice start-ups to aid in building existing practice revenue through charge capture, fee schedules, and new programs.

Implement and effectively manage Market Plan for New patients, driving towards clinic growth.

Manage support staff within assigned clinic(s). Responsible for performance reviews and other HR related matters.

Regular and reliable attendance.

Perform other duties as assigned.

Required Education

Bachelor's Degree; or any equivalent combination of education, experience and training that provides the required knowledge, skill and abilities.

Master's Degree holders are preferred for larger markets.

Required Skills

Business Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Advanced Computer Skills Routine use of electronic mail and computer systems. Ability to incorporate complex and complicated functions into documents, spreadsheets, databases, and presentations to support business objectives.

Complex Communication Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.

Varied Business Problems Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practices.

Department Specific Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.

Functional Independent Judgement Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.

Project Planning/Organization Handle multiple projects simultaneously including task delegation, project over-sight, and resource allocation.

Minimum Work Experience

Minimum of 7 years in physician practice management or similar healthcare setting, with specific leadership experience is required.

Certified Medical Practice Executive (CMPE) or FACMPE certification is preferred.

EEOC Statement

Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran