Cook - Customer Service

Zaxby's • Full-time • Jefferson City, TN, United States • 1d ago

As the team at Zaxby's expands, we're saving a seat for you!

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food.

To our team members, Zaxby's is an indescribably great place to work!

Cooks are directly responsible for creating great guest experiences by consistently serving quality food in a timely manner. You will receive and stock inventory, prepare, cook, and assemble orders, keep the kitchen clean and organized, and maintain food safety and quality standards by following standard operating procedures.

Why work at Zax?

FREE Meals On Shift & 50% Off Meals Off Shift
Flexible Schedule
Early Access to Pay
Paid Training
Opportunities to Advance

Part-Time Benefits

Recognition Program
Employee Referral Program
401(k) With Employer Match (additional eligibility requirements)

Additional Full-Time Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance

Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities:

Complete all training requirements including:
Zaxby's Back of House Development Plan
Hands-on stations training
Any additional training required by Zax LLC
Provide friendly, enthusiastic service for all guests
Maintain awareness of current promotions
Enthusiastically represent the Zaxby's brand
Assist with guest service and front of house operations
Prepare menu items according to company standards and in a safe and sanitary manner
Ensure food and beverages are handled according to safety regulations and guidelines
Safely operate food preparation and cooking equipment
Maintain product levels in assigned stations in order to be prepared for immediate needs
Prepare and cook food items according to company standards
Accurately assemble and package guest orders
Maintain a clean and safe working environment
Keep work areas clean and organized
Maintain equipment and inform management of maintenance needs
Assist with inventory and storage management
Receive and stock incoming inventory deliveries
Hold and store food items following food safety guidelines
Inform management when inventory is needed
Clean and organize storage areas
Other responsibilities
Complete all tasks with a sense of urgency, in a timely manner
Work safely and follow all safety guidelines and procedures
Other duties as assigned

Job Qualifications

The following requirements must be met in order to qualify for this position.

Must be 16 years of age or older
Available to work 9 to 28 hours per week

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual perception and judgement to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment