Lead Clinical Case Manager

Center for Veterans Issues, Inc. • Milwaukee, WI, United States • $200k - $250k / year • 2w ago

Job Purpose

The overall purpose of the Lead Clinical Case Manager is to provide comprehensive case management services to veterans who are accepted into the Grant & Per Diem Case Manager program. These services include home and community visits in the Milwaukee and Green Bay areas. These services are designed to help the veteran return to a stable and meaningful life within society. The incident will also oversee the other Clinical Case Manager.

Qualifications

Master’s degree in Social Work plus be either a CAPSW or CISW is required - An LCSW is highly preferred.
Minimum of three years of experience in case management or social work is required.
Valid driver’s license and proof of current insurance (Must be able to pass a DMV records check) is required.
Experience working with Veterans is strongly preferred.
Experience delivering services to SUD, COD, or homeless population is also preferred.

Essential Duties

Oversee, guide, and direct the Clinical Case Manager.
Conduct participant interviews and meet with the VAMC Social Worker to determine program eligibility and enroll as necessary.
Provide Landlord/Tenant training at intake and as needed as well as act as a mediator when issues arise.
Upon admission to the program in collaboration with the client – develop a safety plan to prevent and/or respond to psychiatric or substance abuse crises.
In collaboration with the client – develop a response plan for emergencies such as health, fire, crime, etc.
Working with the multi-disciplinary team and the client – develop and implement a discharge plan.
Delivery of case management and supportive services as well as the development of an Individual Stabilization Plan (ISP) for veteran participants.
Review, monitor, and update the ISP at 30 days, 90 days, 120 days and as needed.
Orient clients to their new neighborhoods to include navigating public transportation, location of grocery and other stores as well as other community resources.
Counsel participants to identify and then coordinate supportive services.
Coordinate information and referral services to in-house and community resources.
Maintain participant contact as well as service data and follow-up documentation.
Maintain participant records and make recommendations for funding compliance in accordance with HIPPA & funding entities.
Enter detailed progress notes into the HMIS.
Attend weekly CoC Veterans Registry meetings to staff all cases of veterans applying for or receiving services.
Assist in the facilitation and submission of documents and forms as required.
Participate in external outreach efforts.
Prepare monthly status and progress reports.
Review participant progress toward goals of:
- Permanent Housing
- Employment
- Negative discharges
Other duties as requested or assigned.

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