Job Summary
The Community Care Coordinator possesses a genuine commitment to the mission of the Kingdom Global Community Development Corporation (KGCDC), which is to serve, support, and strengthen our communities. This role contributes to this mission by engaging with clients in a compassionate and respectful manner as they seek to navigate the various life concerns they are managing. Providing exceptional client service, effective collaboration, and the expression of empathy are critical components for success. Through these and associated efforts, this role supports the achievement of organizational goals and objectives.
Responsibilities
- Facilitate the client intake process, ensuring all relevant data and information is collected in an efficient and precise manner, free from errors.
- Engage current and potential clients via various communication methods to answer questions and gather and document information from each inquirer as it pertains to their specific situation.
- Evaluate client and potential client needs; identifying barriers to care, assess available resources, and provide recommendations that will facilitate the best available outcomes and/or plan.
- Develop or contribute to the development of personalized resource plans, identifying providers, specialists, and/or relevant and available community resources.
- Collaborate with Community Health Navigator and resource providers to monitor progress towards care and/or status and changes of status to modify resource plans if appropriate.
- Maintain the appropriate ethical and legal standards as it relates to client information, abiding by all company, local, state, federal, and third-party payer policies and regulations.
Qualifications
- High school diploma or equivalent education and/or experience
- Proficient in the use of Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Outlook)
- Detailed-oriented and proficient typing and data entry skills
- Ability to work independently on assigned tasks and exercise appropriate judgment
- Ability to prioritize work to effectively meet deadlines
- Maintain high degree of confidentiality and discretion
- Prior experience working in a community-based non-profit a plus
- Bi-lingual or multi-lingual strongly preferred
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Will you now or ever require sponsorship to work in the United States?
Ability to Commute:
- Calverton, MD 20705 (Required)
Ability to Relocate:
- Calverton, MD 20705: Relocate before starting work (Required)
Work Location: In person
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