Manager, Clinical Programs - Cardiac Step-down
Requisition ID: 2024-52206
Category: Management
Full-time, exempt
Pay to commensurate with experience
The Heart Center at Nationwide Children's Hospital is a complete solution for our patients with Congenital Heart Disease. In the Cardiac Step-down Unit (H4A), we treat patients of all ages. We specialize in treating both surgically and medically, those patients with congenital heart defects. We also provide medical cardiac management for children and adolescents with heart and vasculature related disease, as well as perform heart, lung, and heart/lung transplants.
More about H4A:
- 24 bed unit
- We take care of all ages, however, on most days, approximately 75% of our population is under the age of six months.
The Program Manager plans, implements, and evaluates the administrative, supervisory and direct care activities for assigned program team staff. Directs a team of professional and support staff to ensure assessment, planning, provision and evaluation of patient care. Provides leadership for complex programs by communicating goals and strategies, providing direction and priorities and providing enthusiasm and support.
Responsibilities
- Manages day-to-day operations of the department(s).
- Assures that performance standards for all staff are met.
- Oversees the delivery of patient care by all professional and support staff within the department(s).
- Develops and implements plans to meet Children's Hospital goals.
- Develops and monitors expense and capital budgets for the department(s).
- Schedules resources to provide patient care in a cost-effective manner.
- Develops departmental policies and procedures and participates in the review of other Children's Hospital policies and procedures as appropriate.
- Ensures the orientation of department staff to role functions, policies and procedures and information systems.
- Assists and directs staff in the identification of their own learning needs and assists staff in meeting those needs.
- Coordinates staff representation on departmental, hospital and community task forces, committees, quality teams and advisory groups. Serves as a representative to such groups when appropriate.
- Responsible for quality improvement and safety initiatives for area(s) of responsibility.
- Implements and supports clinical research projects as appropriate.
- Collaborates with clinical faculty in planning and coordinating student clinical experiences.
- Coordinates networking and continuing education opportunities covering clinical, diversity, research, and inter-department awareness.
Qualifications
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Current, Ohio RN license
- Master of Science required; if BSN must obtain Master of Science in three years.
- 3-5 years of clinical experience and demonstrated competence in area of expertise.
- Supervisory skills required to plan, assign, and evaluate the work of subordinate staff.
- High level of initiative, self-direction, and accountability for actions required.
- Exceptional customer service, communication, negotiation, and interpersonal relationship skills required for interaction with contacts.
- Strong knowledge of quality improvement methodology, leadership, and decision-making skills required.
- Strong organizational skills required to evaluate existing policies/procedures/standards, and to develop and implement enhancements and/or new systems required.
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