Coordination:
- Provides leadership on a day-to-day basis.
- Proactively anticipates staffing and workflow needs and initiates appropriate planning.
- Troubleshoots potential concerns related to staff scheduling, workloads, and resource limitations.
Leadership:
- Participates in the interview and selection of staff.
- Makes staffing assignments to ensure staff skills and abilities match departmental needs.
- Ensures consistent standards of practice are followed. Initiates additional training or disciplinary action as appropriate.
- Actively seeks opportunities to improve operational efficiencies.
- Acts as role model, coach, and mentor of staff. Emphasizes and capitalizes on staff development, team building and morale.
- Effectively resolves conflict. Utilizes problem solving skills to promote a positive work environment and assist staff in effective conflict resolution.
- Assists staff in prioritizing work.
- Proactively communicates on an ongoing basis with staff, coordinators, manager, and customers.
Performance Improvement:
- Provides input and makes recommendations for the development of Emergency Department policies and procedures.
- Provides leadership and actively participates in departmental quality improvement efforts.
- Ensures appropriate quality control checks are completed in an accurate and timely manner.
- Participates and ensures all areas of responsibility are in compliance with regulatory requirements.
- Promptly resolves identified quality issues.
- Completes performance evaluations for all assigned staff.
- Recommends department procedures and policy additions and changes.
Professional Development:
- Maintains and enhances professional expertise through appropriate continuing education.
- Identifies training needs of staff and initiates, participates in training of new technicians and staff, balances assignments of staff to maintain proficiency in all areas.
- Maintains Emergency Tech skills.
Education:
- Accountable for ensuring that all staff participate in departmental training.
- Collaborates in planning for orientation of new staff and ongoing staff development.
- Able to act as a resource in all assignments.
Teamwork:
- Demonstrates commitment to teamwork by contributing to the team to meet department needs, offering assistance to others, carrying fair share of the workload, and coordinating patient care with other members of the team.
Conflict Resolution:
- Contributes to resolving conflict. Utilizes problem-solving skills to promote a positive work environment and seeks assistance in resolving conflict when needed. Counsels employees and initiates disciplinary actions as appropriate.
Department Accountability:
- Demonstrates department accountability; contributes to and attends department staff and/or educational meetings; participates in department projects or committees; uses downtime productively.
Stewardship of Resources:
- Organizes and prioritizes work assignments of staff to maximize productivity of both staff and the department. Reviews surgery schedule to anticipate work load and priorities.
Skills and Certifications:
Requires knowledge of the Emergency Department operations.
Intermediate level Computer Skills required.
3 years of experience with Emergency Tech.
#J-18808-Ljbffr
