Do you love to travel? Love teaching and want to change the veterinary industry?
Working for CUBEX means contributing to and growing with a team that is dedicated and passionate about what they do. We take pride in having our team members look forward to coming to work each morning and believe that with great work, comes great reward.
When you join the CUBEX team, you join family!
In this role you’ll be responsible for installation and implementation of the CUBEX hardware and software solutions, training veterinary teams, delivering exceptional customer service, while collaborating with an extraordinary team. You’ll have the opportunity to travel while using your knowledge and experience to support the veterinary community, inspire innovation, and pursue professional growth and your career goals.
What we do
CUBEX is a global provider of health care products and services that help animal health practices measurably reduce the total cost of ownership associated with pharmacy and supplies. The company develops market-leading technologies that provide secure access to controlled substances, high value products, and other medications. We are a private, family owned and operated company that values its team members and are looking to hire the best of the best.
What you’ll do
- Lead the implementation of the CUBEX hardware and software solutions for Veterinary Practices.
- Manage remote or onsite installation of CUBEX hardware and software solutions.
- Conduct client staff training, providing an engaging and thorough experience.
- Provide technical support, workflow audits and best practices recommendations to veterinary teams.
- Engage with Cubex clients through video conferencing tools for remote training sessions.
- Internal coordination with Integration Team and Account Manager(s) related to client Integration technology and Post-Account Management/Support needs.
- Participate in strategy and process development as it relates to Pre-Implementation, Implementation and Post-Implementation Support.
- Identify and escalate customer challenges to Professional Services and Sales Team.
- Provide client-facing written/verbal reports of implementation agenda, training goals, successes, and challenges to client and internal Cubex team.
What skills and experience you demonstrate
- Problem solving and creativity in finding solutions to challenges.
- Assessing workflows and offering alternatives for success.
- Concise and effective communication skills.
- Strong organizational and independent project management skills.
- Ability to deliver end-user training.
- Works well with client and internal teams in building strong relationships that deliver success.
- Consultative approach in guiding customers to utilize our solutions to their greatest benefit.
- Ability to assess how each individual at the customer level is motivated, what his/her skills are, and who can assist in greater success with Cubex solutions.
- Quick reading and ability to adapt in addressing warning signs is essential.
- Working knowledge of software and hardware systems and ability to articulate technology to non-technical users (Required).
- Knowledge of veterinary PiMS/EMR Software.
- Knowledge of Microsoft Suite - Word, Excel, Outlook.
- Demonstrable ability to conduct Microsoft Teams/Zoom Meetings.
Bonus points for
- Knowledge of SaaS-based inventory management technology solutions.
- Data interpretation, manipulation, management in Excel.
- Knowledge of Salesforce CRM.
- Knowledge of GuideCX Onboarding Software.
Physical Requirements:
- Ability to lift up to 50 lbs.
- Ability to work on your feet for up to 8-10 hours.
Experience:
- 2+ years in Veterinary, Medical, or health care industry roles.
- Software implementation experience and/or inventory management experience.
Education/Licenses/Certifications:
- Certification(s) in Veterinary field preferred, inclusive of RVT, LVT, and CVT.
- Inventory management certification or equivalent experience is a plus.
Job location(s):
- Anywhere in the U.S. within 1-hour of a major metropolitan airport.
- Current preference for those in the following metropolitan areas: Phoenix, AZ; Salt Lake City, UT; Denver, CO; or Charlotte, NC.
- Company headquarters located in Phoenix, AZ.
Other
- Able to perform 90% travel for the first six months of employment.
- 4 – 5 weeks travel in a row, 1 week potential non-travel in between next 4 – 5 week travel.
- Traveling Monday – Friday.
- After 6 months, potential of travel to reduce up to 50% within scope of Implementation Consultant role.
Life at CUBEX
CUBEX fosters an inclusive environment of diverse, committed, and highly accomplished people. Our team collaborates and employs creativity to find new and better ways of solving complex problems, identifying opportunities, and driving results.
Compensation
- $50,000 - $65,000 annually; commensurate with experience.
- Internet and Cell Phone stipend.
- Home office technologies provided by company (laptop, monitors, webcam, etc.).
Benefits
- Open PTO; including 9 observed holidays.
- Medical, dental, and vision insurance progressively paid by company. Free after year 2.
- Health Savings Account.
- Flexible Spending Accounts; Health Care and Dependent Care.
- 401K with generous company contribution.
- Company paid long-term disability and life insurance.
- Employee Assistance Program.
- United Pet Care pet coverage.
- Gym membership stipend.
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