LOCATION
100% Remote
Candidate must reside within the DC, MD, VA area
DURATION
6 month contract (extension likely)
JOB DUTIES
- Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.
- Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
- Supports operations systems by providing operating information to customers, answering questions, and providing training.
- Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation.
- Verifies operations systems by developing testing methods, conducting and documenting tests.
- Improves operations analysis job knowledge by attending training sessions, reading technical publications.
QUALIFICATIONS
- Bachelor's Degree in Business Administration
- (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.)
- 2 years of experience in (level 2 or above) operational role with Bachelor's or 6 years of experience without degree.
- Proficient with Microsoft Office
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