Prime Therapeutics Pharmacist Account Manager - Remote Providence, Rhode Island Apply Now
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Job Description Summary
Plays a key role in various multi-functional projects critical to the company in achieving its clinical and operational goals and objectives. Develops, implements and monitors clinical specialty programs in the field. Serves as clinical liaison for assigned Pharmacy contract(s). Manages overall client relationship. Participates in the development of clinical management products and services. Activities address impact on customers, operations, program integrity, pricing, quality and satisfaction. Develops and tracks the appropriate metrics to monitor the quality and care cost impact of the client's program. Requires communication across all departments, an understanding of the strategic impact of the program(s) for the company, knowledge of how the specialty programs integrate with other clinical initiatives, and expertise with data management.
Job Description
- Serve as primary point of contact and subject matter expert on all quality matters pertaining to assigned clients and area of focus.
- Lead monthly client meetings, either by phone or in person, to review program reporting and progress, status of strategic plan implementation, and discuss other capabilities, tools, or products that could address issues.
- Build external client satisfaction by establishing strong client-facing relationships with health plan quality leaders and successfully implementing quality initiatives.
- Establish priorities and maintain positive client relationship.
- Respond to client's requests for information.
- Assess, investigate and resolve difficult issues to achieve customer satisfaction.
- Responsible for oversight of all program reporting.
- Ensure standard and ad hoc reports are provided accurately and on time.
- Develop and track the appropriate metrics to monitor the quality and impact of the client's program.
- Provide overall project coordination for the contract's clinical and operational functions.
- Collaborate with key internal and external stakeholders, and external vendors, to ensure needs are understood, capabilities are aligned, and initiatives are on schedule and within budget.
- Develop strong relationships and contacts within the company that are supportive of the achievement of program goals.
- Work closely with teams to ensure consistent delivery of approved programs to their client.
- Revenue Generation - Work to ensure revenue goals and administrative expenses are managed.
- Lead the development of clinical program enhancements and better practices.
- Identify program improvement and upsell opportunities.
- Support other functions as requested throughout the program lifecycle including contracting, finance, outcomes, communications and IT.
- Proven experience with Medicare Star Ratings.
Responsibilities
- Comfortable presenting to clients, at conferences, on webinars etc.; either by phone or in person.
- Proven ability to effectively distill complex information into clear and compelling presentations.
- Excellent interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport and collaborate effectively across departments, internally and externally.
- Demonstrated ability to identify and lead the implementation of opportunities for enhancements.
- Organization and prioritization skills, strong attention to detail, and the ability to simultaneously manage multiple projects, under pressure and strict timeframes, without compromising quality.
- Strong systems aptitude.
- Excellent client relationship management skills.
- Ability to work in a high stress environment and manage multiple complex responsibilities.
- Exceptional verbal and written communication skills.
- Ability to think through issues and recommend effective solutions.
- Excellent time-management and multi-tasking skills.
Work Experience
Work Experience - Required:
Pharmacy, Project/Program Management
Work Experience - Preferred:
Education
Education - Required:
Education - Preferred:
PharmD - Pharmacy
Certifications
Certifications - Required:
RPH - Registered Pharmacist - Pharmacy - Pharmacy
Certifications - Preferred:
PharmD - Doctor Of Pharmacy, State Licensure - Pharmacy - Pharmacy
Potential pay for this position ranges from $97,760.00 - $166,180.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
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