Job ID: 2807505 | Amazon.com Services LLC
About Amazon Health
Amazon Health’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Storefront and Shared Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.
Job summary
We're on the lookout for an exceptional Software Engineer II to join our team of experts in the field of machine learning and AI. Together, we aim to revolutionize healthcare by making personalized and empathetic care accessible, convenient, and cost-effective. In this role, you will build software initiatives along with a team of software engineers, overseeing the development of infrastructure and components to support machine learning models and AI. You'll thrive in our highly collaborative environment, where you'll play a pivotal role in productizing next-generation scientific components. Additionally, you'll take charge of scaling and managing operations while collaborating with partner teams to shape the roadmap for our products in future phases.
This position offers you the opportunity to mentor and guide your team of software engineers, fostering growth and innovation in this dynamic space. If you're passionate about leveraging technology to transform healthcare and eager to be at the forefront of innovation, we want to hear from you.
#everydaybetter
Key job responsibilities
- Develop a golden query set for evaluating and validating ML systems.
- Improve an LLM-based dialog system through knowledge engineering, retrieval optimization, and advanced prompt engineering.
- Optimize link coverage and contextual relevance to enhance downstream impact.
- Establish guardrails for LLM-based systems to ensure safety and model integrity.
- Analyze customer engagement, identify root causes, implement solutions, conduct validations, and deploy improvements to production.
- Collaborate with senior scientists to execute the above responsibilities.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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