2025 Office of Health Literacy Intern

AbbVie • North Chicago, IL, United States • $200k - $250k / year • 2d ago

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

Office of Health Literacy Intern Overview:

Envision spending your summer working with energetic colleagues and inspirational leaders, all while gaining world-class experience in one of the most dynamic organizations in the pharmaceutical industry. This is a reality for AbbVie’s Interns.

The Pharmacovigilance, Patient Safety, Epidemiology, and Quality (PSEQ) organization works collaboratively and strategically with colleagues across the product lifecycle to identify, evaluate, understand, and communicate the safety profile and ensure quality standards of AbbVie products to protect patients worldwide.

Patient Safety, Clinical Sciences, Aesthetics, & Devices team is a highly diverse department that plays a critical role in conceptualizing, designing and implementing high-priority analytical strategies, clinical oversight and safety initiatives. Within this team, The Office of Health Literacy (OHL) applies plain language principles to ensure health information is simple, understandable and actionable. The OHL team partners with various departments in the organization to create patient and provider facing tools, including plain language summaries of clinical trial results, patient information leaflets, medication guides, and digital health tools. The OHL team ensures that the health materials they create are easily understandable and culturally competent by conducting user testing to validate their effectiveness.

Key Responsibilities Include:

The OHL intern will assist in developing health literate patient education materials and conducting user testing to ensure their effectiveness. As part of AbbVie’s commitment to improving health literacy on a global scale, the intern will also collaborate with other scientists on the application of health literacy research to improve patient safety.

The intern’s responsibilities will encompass various user testing related tasks, including, but not limited to:

Recruitment: Identifying and verifying appropriate recruitment demographics for user testing sessions. This involves creating appropriate screening questions and ensuring a diverse representation of users to gather comprehensive feedback.
Report Writing / Recommendations: Analyze qualitative data collected from user testing interviews, identify valuable insights, and prepare comprehensive reports summarizing the results. These reports will include a comprehensive summary of the user feedback, key observations, and actionable recommendations for enhancing the clarity and effectiveness of patient-facing materials.
Coding Patient Feedback: Systematically organize and code patient feedback by identifying recurring themes, patterns, and trends.

AbbVie strongly considers high performing interns as candidates for the Patient Safety & Quality Development Program, a two-year rotational program aimed at developing the leaders of tomorrow within the Patient Safety and Quality function.

Qualifications

Minimum Qualifications:

Currently enrolled in university, pursuing a Bachelor’s in Nursing or other related field
Must be enrolled in university for at least one semester following the internship
Expected graduation date between December 2025 – June 2026

Additional Information

Benefits and Amenities

Competitive pay
Relocation support for eligible students
Select wellness benefits and paid holiday / sick time

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

Salary: $19.5 - $35.1

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