Job Description - Asst Manager (CT) (BFS040137)
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Asst. Manager/Manager – Retirement function, Compliance
In this role, you will be required to manage day-to-day Recordkeeping operations, Compliance Testing & Reporting of Defined Contribution plans. Perform Actual Deferral & Actual Contribution Percentage (ADP & ACP), Coverage Test (410b), Excess Deferral (402g), Compensation (414s), Annual Additions (415), Non – Discrimination (NDT) Tests and Form 5500 Filing for Large & complex Retirement Plans.
Responsibilities
- A Specialist (Compliance) Processor / Analyst is responsible to handle High Complex Testing, research, reporting and Form 5500 filing of retirement plan activities as aligned.
- Compliance Plan Queue monitoring might be an added responsibility ensuring all activities are completed within TAT.
- Additional quality checks ensure end to end Plan Testing is completed with 100% quality in first instance.
- Coordinate with other Operations group to ensure follow-up testing activities in OMNI / Relius are completed within deadline.
- There may also be a need to coordinate with internal departments on application or hardware issues related to daily functions.
- Be a SME in the assigned group or process.
- Support meeting Service Level Agreements for TAT, utilization, productivity & quality.
- Maintain and analyze process queue status and reports as assigned.
- Review, research and provide feedback on processing discrepancies/ errors to prevent recurrence.
- Participate and transfer information to all associates on a timely basis via regular team meetings.
- Handle query resolution for new hires in the group as assigned.
- Support New Hire on-boarding process Work with internal departments to research issues related to applications and support of the client.
- Build strong understanding of Compliance process and core recordkeeping systems and understand how they work and connect.
- Handle the transition of work from client/ on-site center to GDO and work with the on-site team to improve workflow, SOPs, and quality.
- Analyze existing systems and processes to identify gaps and opportunities for cost/ quality/ process improvements.
Qualifications we seek in you!
Minimum Qualifications
- Masters / bachelor’s degree in accounting, Business Management /Administration or the equivalent combination of education, training, or work experience.
- Prior experience in leading a team of approx. 5 - 10 FTE is essential.
- Previous experience of Relius Administration would be a significant plus.
Preferred Qualifications/ Skills
- Relevant Industry experience primarily in US Retirement Compliance Domain.
- Hands-on experience of research in Relius suite of products.
- Strong understanding of concepts and terminology of financial services industry, especially in Retirement (DC).
- Prior Compliance Testing & Form 5500 filing knowledge, transition experience is essential.
- Hands-on experience in handling Queue management.
- Well versed with MS Office applications (Word, Excel & PowerPoint, Teams, etc.).
- A ‘can-do’ attitude and the ability to work in a team environment and adapt to change is essential. Willingness to work in shifts.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
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