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Registration Specialist II

CoxHealth • Remote (MO, United States) • $200k - $250k / year • 1d ago

Summary

Best in Class Work Environment

5x Modern Healthcare Best Places to work
America’s Greatest Workplaces 2023 – Newsweek
Greatest Workplace for Women 2023, 2024 – Newsweek
Greatest Workplaces for Diversity 2024 – Newsweek
Best Employers for New Grads 2023 – Forbes
Best Employers by State – Missouri – 2023 – Forbes

Benefits

Robust, fully customizable benefits package including Medical/Vision/Dental and more!
No cost eCare visits
Employer-provided mental health services for employees and eligible family members
Retirement with employer match up to 7%
Tuition discounts and reimbursement available for continuing your education
CoxHealth Fitness Center and Child Care discounts
Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store

Job Summary

The Registration Specialist II is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.

Job Requirements

Education
- Required: High school diploma or equivalent
Experience
- Preferred: At least 1-2 years prior registration experience
Skills
- Computer and keyboarding experience
- Excellent customer service skills and ability to work with the public and co-workers
- Ability to multi-task in a fast-paced environment
- Ability to work with a large number of people/calls daily and covering urgent requests
- Knowledge of need for confidentiality
- Excellent telephone skills
Licensure/Certification/Registration
- CHAA preferred

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