Research Patient Navigator (proficiency in Spanish required)
JOB SUMMARY:
The Family Bridge navigator/guide will fulfill the following functions:
- Work with patients and families in their preferred language and/or cultural traditions to teach them to interact effectively with the healthcare system, specifically Seattle Children’s Hospital (SCH).
- Interpret as indicated for limited English proficient (LEP) and/or indigenous families when present/appropriate at hospital encounters for navigation purposes.
- Coach providers in culturally effective communication.
- Screen families for social determinants of health and concrete needs, and facilitate appropriate referrals and connections to community resources.
Using culturally and linguistically appropriate methods, the Family Bridge Patient Navigator addresses barriers, such as transportation and health literacy, for low income and minority families, including those with LEP, and facilitates effective communication between these families and Children’s health care providers, while teaching skills that will assist with communication in the primary care setting as well. The Family Bridge Patient Navigator works to increase trust between families and providers, increase self-efficacy among low income, minority families accessing and navigating the health care system, and increase effective communication between Children’s providers, partner clinics, and these families.
Required Education and Experience:
Two (2) years of healthcare experience.
Demonstrated understanding of medical terminology.
Experience and demonstrated ability in providing direct services to diverse families.
Demonstrated knowledge and skills in Microsoft Office applications.
Confirmed proficiency in Spanish is required for this role.
Required Credentials:
N/A.
Preferred:
One (1) year of care coordination or care management experience.
Experience in community outreach and collaboration.
Established community relationships.
Experience in community-clinic settings.
Compensation Range:
$28.44 - $42.66 per hour.
Salary Information:
This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
Disclaimer for Out of State Applicants:
This compensation range is specific to Seattle; positions located outside of Seattle may be compensated differently depending on various factors.
Benefits Information:
Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.
About Us:
Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
In 2022, U.S. News & World Report once again ranked Seattle Children’s among the nation’s best children’s hospitals – for the 30th year in a row. For more than a decade, Seattle Children’s has been nationally ranked in all 10 specialty areas evaluated by U.S. News & World Report. We are honored to be the top-ranked pediatric hospital in Washington and the Pacific Northwest.
As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation.
Our Commitment to Diversity:
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.
Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.
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