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Position: Patient Care Coordinator (Aesthetic Sales)
Location: South Beach, Miami Beach
Why LaserAway?
At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career advancement, along with generous employee discounts on our products and services.
Role Overview:
As a Patient Care Coordinator (Aesthetic Sales) at LaserAway, you play a crucial role in delivering exceptional customer service and driving sales of our hair removal and non-surgical cosmetic services. If you are a confident, high-integrity, customer-centric individual with a track record of sales success, we want to hear from you. You will handle consultations and generate enthusiasm for our non-invasive procedures, supported by warm leads provided by our expert marketing team.
Compensation:
Enjoy a competitive pay rate of $18.00 per hour. Additionally, this role will participate in our lucrative, uncapped commission plan. We are committed to rewarding talented sales professionals who are committed to excellence.
On average, our Patient Care Coordinators earn $34.45 per hour in their first year!
Key Responsibilities:
- Schedule appointments with warm leads, conduct consultations, and describe LaserAway’s treatments.
- Build rapport with potential patients, explain product and service capabilities, overcome objections, and prepare financing contracts with lenders like Care Credit.
- Introduce new products and services to existing accounts.
- Upsell additional products and services to ensure continued client engagement.
- Check patients in/out, ensure a positive experience, maintain a clean and professional clinic.
- Restock inventory, light cleaning, assist clinicians with room turnover, and uphold brand standards.
- Greet patients warmly, offer beverages, and ensure a welcoming atmosphere.
- Follow LaserAway policies and protocols.
- Required to work on weekends on a weekly basis.
Minimum Qualifications:
- 2+ years sales experience required, commission base structure preferred.
- Strong interpersonal and communication skills.
- Ability to multitask, stay attentive to patients, and be flexible to business needs.
- Ability to work independently and as part of a team.
- Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
Candidates should exhibit a combination of the following:
- Strong Communicators: We need extroverted individuals with high emotional intelligence who actively engage with patients and build strong in-person relationships.
- Self-Motivated Go-Getters: Our ideal candidates are self-starters with exceptional time management skills.
- Team-Oriented Collaborators: We value individuals who thrive in team settings and contribute positively to our in-clinic ecosystem.
- Results-Oriented Achievers: If you’re driven by metrics and constantly seek to improve your performance KPIs, you’ll fit right in.
- Proud Brand Ambassadors: We’re looking for ethical and professional individuals who represent the LaserAway brand with pride and integrity.
Compensation and Benefits:
- Competitive base pay with uncapped commission potential.
- Comprehensive health, dental, and vision insurance.
- Robust 401(k) plan with company matching.
- Generous PTO, including holidays and vacation days.
- Substantial discounts on all LaserAway products and services.
- Numerous opportunities for career advancement and personal development.
Physical Requirements:
- Ability to stand and sit for long periods.
- Operate a computer and phone system.
- Engage in physical activities such as standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending.
- Clear speech and understanding of others.
Join us at LaserAway for a rewarding career in a dynamic and inclusive work environment.
This job description is not all-inclusive and may be amended at any time. LaserAway is an equal opportunity employer and values diversity.
We’re a team, made up of talented, dedicated people who thrive on collaboration and are inspired and motivated by our collective success.
LaserAway is an Equal Opportunity Employer.
LaserAway complies with applicable laws and makes reasonable accommodations for qualified applicants and employees with disabilities.
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