Position: Systems Analyst, Sr (IT Asset Management)
Talent Area: Information Services
Full/Part Time: Full time
Location: Houston, TX, US
Department: IS Asset Management
Shift: 8a-5p
Job ID: 413405
We’re searching for a Senior Systems Analyst (IT Asset Management) - someone who works well in a fast-paced setting. In this position, you will have a major role in developing business solutions by investigating processes to understand data and communications flow with individual tasks and transactions within Texas Children's Integrated Delivery System.
Think you’ve got what it takes? The Sr. Systems Analyst for IT Asset Management should have strong analytical skills, attention to detail, strong control orientation and the ability to partner with technical and non-technical stakeholders in the recording and tracking of technology assets (both hardware and software) through the lifecycle (purchase to disposal).
Enforces asset management policies and procedures in the day-to-day activities around assets to ensure information is accurate, complete and current.
Assists/leads development and maintenance of asset-related processes and procedures within ITAM group and IS Department.
Assists/leads development and maintenance of key metrics, reconciliations and data quality checks over assets including system dashboards.
Identifies process breakdowns, gaps, discrepancies and helps develop solutions.
Works closely with Configuration Manager and Senior resources for managed asset classes.
Mentors/leads junior resources as required and assists in conducting training on asset processes with other groups.
Assists in providing information for audits and other inquiries/data requests.
Assesses system changes for impact to ITAM processes, assists in testing system upgrades/releases and assists in training as necessary. Supports go live for system upgrades/releases and projects.
Example of Hardware Related Activities – Model Management for hardware and consumables, Reclamation of equipment on Terminations, Capture of Purchase Information, handling missing/lost/stolen devices, follow-up on devices not being discovered, Data Quality Checks / Reconciliations highlighting process non-compliance, provide information for lifecycle planning, data clean-up as required, other.
Example of Software Related Activities – Partner with Software Owners to capture software contract information, license types, entitlements, usage, quarterly Software Attestations, contract renewals as required, other.
Minimum Requirements:
Degree in Computer Science, Information Systems, or a related field is strongly preferred.
Experience – 5 plus years of experience in technology asset management.
ServiceNow experience preferred especially in HAM Pro, SAM Pro and CMDB functionality.
Certifications desired: ITIL V4, Certified Software Asset Management, Certified Hardware Asset Management.
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
About Texas Children’s
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
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