Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Responsibilities:
- Providing analytical support in a Global Markets Operations function for one or more operations product areas.
- Analyzing and resolving highly complex operations problems and initiatives.
- Managing projects and the introduction of new initiatives, systems, products, services, and processes.
- Coordinating necessary expertise across multiple operations functions and products.
Line of Business Job Description:
The Global Data & Reporting Operations (GDRO) Strategic Solutions & Enablement (SSE) team is seeking an individual for a hybrid Agile Product Owner / testing role. This person will partner with Global Markets Operations leaders and process owners to define requirements, write user stories, complete refinement with technology partners, and support the strategic changes through the production release cycle and provide end-to-end UAT testing coordination and leadership.
Key Responsibilities:
- Confirms loan documentation for accurate trade settlements.
- Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups.
- Manages post-trade management and logistics, settlement pricing, and closing coordination.
- Analyzes and resolves highly complex operational problems.
- Supports ad-hoc projects for new processes or industry initiatives.
- Processes loans end-to-end with accurate data input into various credit and operating systems.
- Partners with Business Partners to gather and document requirements into Agile stories.
- Reviews user stories with technology partners to complete the refinement and sizing processes.
- Provides input in the prioritization of the changes.
- Engages with key stakeholders, partners, and business leadership to deliver on business objectives.
- Evaluates requirements from business partners to understand the changes being requested, translates requirements into stories, ensures adherence to change standards, and supports completion of the changes through the entire development lifecycle.
- Performs in-sprint testing of feature stories.
- Partners with Product Owners and Development Team to understand the changes and define the scope of UAT.
- Develops testing plans for multiple workstreams to ensure all relevant scope is tested prior to production release.
- Evaluates feature stories in Jira to understand the change being made, creates and documents test scripts, and ensures their adherence to change standards.
- Documents and prioritizes all defects that are identified during UAT.
- Communicates and interacts with key stakeholders both vertically and horizontally to provide updates and ensure appropriate project governance.
Requirements:
- Strong knowledge of Agile development environment and Jira, preferably with Product Management, Product Owner, and/or Business Analysis experience.
- Experience learning complex systems and workflows.
- Experience participating in and owning In-Sprint Acceptance Testing and E2E UAT Testing.
- Strong problem-solving skills, including situation analysis, problem identification, and solution recommendation strategies.
- Analytical mindset, data driven, and strong attention to detail.
- Self-motivation, self-direction, organizational skills, and the ability to manage priorities without sacrificing quality or timelines.
- Excellent communication skills, coupled with the ability to influence, negotiate, persuade, and resolve conflict at all levels.
- Strong planning and organizational skills, accepting accountability for tasks and ability to balance a high volume of work under pressure.
Desired Qualifications:
- 5 years of experience as a product owner, business analyst, and/or UAT testing lead.
Skills:
- Attention to Detail
- Critical Thinking
- Data Collection and Entry
- Research
- Problem Solving
- Quality Assurance
- Risk Management
- Customer and Client Focus
Shift:
1st shift (United States of America)
Hours Per Week:
40
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