Are you a servant leader? You enjoy mentoring, training, and supporting a team to remove obstacles to their success and grow their skills?
This opportunity could be your perfect fit, merging your financial and lending expertise with your strong leadership.
Opportunity: Director of Loan Servicing
Director of Loan Servicing – Your Role
You will lead and oversee the Loan Servicing Department.
- Directly oversee the daily operations of the department, ensuring that assigned work and workflow is clear, documented, adequate, and meets quality standards.
- Identify and resolve issues in a timely manner, serving as an escalation point and providing support and leadership to the loan servicing team.
- Oversee training and staff development, ensuring that staff receive ongoing mentorship and training.
- Participate in hiring and staffing decisions for the department.
- Ensure that all established policies and procedures are documented, in place, and performed (including daily reconciliations, collecting borrower payments timely, and ensuring borrower compliance with ongoing covenants).
- Serve as backup to the team in the case of absences.
Director of Loan Servicing - Required Skills, Experience & Culture Fit
You have:
- Prior experience managing and leading a loan servicing team – you enjoy mentoring and managing.
- Executive presence and demonstrated leadership.
- Experience working in a loan servicing department within a bank, financial institution, credit union, private equity, hard money lender, or private money business.
- You are a troubleshooter and problem solver.
- Ability to work in the office in Sacramento daily with the team.
Director of Loan Servicing - You Might Have (Desired Not Required)
- Experience working in funding real estate transactions.
- Experience working with Salesforce CRM and The Mortgage Office (TMO) software.
Your compensation will be $100,000 or higher plus additional bonus opportunity.
You will be provided with a comprehensive benefits package including employer-sponsored medical insurance options, 401k with company match, and a comprehensive package for paid time off.
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