Trauma Sales Associate - Hartford / New Haven, CT

Stryker • New Haven, CT, United States • $200k - $250k / year • 3w ago

As a Trauma Sales Associate, you will work with a high degree of intensity and commitment to support sales of Stryker Trauma products that meet our customers’ most pressing needs. Under the supportive supervision of a Trauma Sales Representative, you will gain exposure to the proven winning Stryker Trauma team culture that delivers industry-leading results. You will receive best-in-class formal training on our Trauma product portfolio and sales methodology. This includes on-the-job training in the operating room. You will become an expert on surgical procedures by observing well-over 300 medical procedures in your first year. You will develop a high level of competency in orthopedic surgical needs and procedures and become a valuable member of the surgical team who positively impacts surgical outcomes. You will be comfortable being on call most nights and weekends. You will become a trusted partner to our clients through your focus on client service, excellent account management, and commitment to our mission of improving healthcare.

Integrity: Reliable, dependable, trustworthy, honest, and ethical. You show up to work on time, do what you say you are going to do, and handle confidential information and delicate situations with care.
Initiative: Willing to take on new responsibilities and challenges, and jump in without prompting
Engaged in active learning: Understand the implications of new information for both current and future problem-solving and decision-making and interested in continuing to build your knowledge base through formal training and experience-based learning opportunities. Think of every challenge, customer, and experience in the OR as a new opportunity to learn and grow.
Service orientation, customer service, and satisfaction: Actively look for ways to help people. Familiarity with handling customer expectations in a professional manner and anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and fidelity to Stryker’s products and services.
Relationship management: Build lasting and meaningful trust-based relationships with customers by providing timely, accurate, and sound advice to ensure satisfaction.
Social perceptiveness: Awareness of others' reactions and understanding why they react as they do (i.e. you are good at ‘reading a room’ and engaging appropriately).
Problem solving: Identify complex problems and review related information to develop and evaluate options and implement solutions, particularly when it comes to managing client cases and competing priorities.
Attention to detail: Thoroughness in accomplishing a task through concern for all aspects involved, no matter how small.
Following directions: Carry out the details of a task as directed.
Time management: Manage one's own time and the time of others to meet deadlines, particularly when there are competing priorities.
Prioritize tasks: Organize tasks according to their importance and urgency.
Flexible schedule for meeting outside regular hours: Work non-traditional hours and be on call most nights and weekends on short notice. This is a lifestyle job! Folks that thrive in the role really embrace the variety in the role and irregular hours that go with it.
Comfort in operating and emergency rooms: Comfort working in operating and emergency room settings and other high pressure, fast-paced environments.

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