Summary:
Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.
Responsibilities:
- Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families.
- Ensuring consistent application of nursing services policies and standards throughout the organization.
- Monitoring patient outcomes and quality and effectiveness of nursing care.
- Overseeing performance of teams; identifying and addressing staff training and development needs.
- Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies.
- Standard I: Financial Management
- Recognizes the impact of reimbursement on revenue.
- Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement.
- Creates, monitors, and analyzes a budget; explaining variance.
- Conducts ongoing evaluation of productivity, forecasting future revenue and expenses.
- Documents capital appropriations and project authorizations.
Standard II: Human Resources Management
- Evaluates and specifies the critical resources required to accomplish the team's objectives.
- Initiates requests for required resources based on staff competency with patient acuity.
- Allocates team resources responsibly and equitably within the scope of labor laws.
- Calculates resource usage to set a baseline for comparison.
- Discovers opportunities to improve resource utilization.
- Implements changes in role consistent with scope of practice.
- Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
- Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
- Adjusts management and personal style to fit the needs of different people and different situations.
- Explores motivational factors and tailors motivational efforts to individual needs and situations for the department.
- Conducts evaluations on personnel performance at the workplace and recommends improvement plans.
- Coaches others on operating personnel management systems and their processes.
Standard III: Relationship Management and Influencing Behaviors
- Identifies issues that require immediate attention.
- Applies principles of crisis management to handle situations as necessary.
- Manages conflict.
- Promotes team dynamics.
- Mentors and coaches staff.
- Promotes and encourages stress management.
- Encourages participation in professional action.
- Fosters a healthy work environment.
- Maintains an environment of fairness and processes to support it.
- Capitalizes on differences to foster highly effective work groups.
Standard VI: Performance Improvement/Safe Practice/Quality Care/Regulations
- Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues.
- Provides direct service to internal or external customers.
- Facilitates the resolution of customer problems, issues, or concerns.
- Monitors and promotes workplace safety requirements resulting in positive patient outcomes.
- Applies systems thinking knowledge as an approach to analysis and decision-making.
- Demonstrates accountability for nursing research and quality improvement activities.
- Provides evidence-based nursing care.
- Promotes and communicates patient information effectively across the continuum of care.
Standard V: Leadership
- Serves as a leader of patient care.
- Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
- Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence.
- Manages own behaviors during interactions, such as feedback giving, to shape workplace events.
- Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity.
- Employs leadership theories, such as contingency and transformational, and associated techniques.
- Applies techniques of "action learning" to problem solve and personally reflect on decisions.
Clinical Performance Improvement
- Shares experiences with process performance improvements across multiple areas.
- Recognizes recurring and difficult problems and explores new or innovative solutions.
- Leverages technology to facilitate the sharing of clinical performance or outcomes data.
- Creates mechanisms for ensuring quality and performance measures are understood and valued by nursing staff.
- Consults on and coaches on developing business cases to justify improvement initiatives.
Clinical Policies and Standards
- Monitors different types of clinical practice to ensure compliance with standards.
- Evaluates existing and evolving standards and procedures and their impact on the organization.
- Informs others on advanced clinical standards and policies across medical specialties.
- Collaborates with other functions in establishing and documenting joint standards.
- Participates in the development of clinical policies and practices.
- Develops control and monitoring mechanisms for clinical policies adherence.
Healthcare Policy and Ethics Compliance
- Shares experiences with addressing diverse problems in healthcare policy compliance.
- Demonstrates best practices for dealing with complex compliance or non-compliance situations.
- Guides others in making correct decisions when faced with ethical dilemmas.
- Designs or revises organizational practices and procedures to ensure compliance with policies.
- Supports and coaches on mechanisms that encourage attention to compliance issues.
- Participates in translating policy changes into operational programs and services.
Healthcare Regulatory Environment
- Implements programs as needed to comply with diverse healthcare laws or regulations.
- Monitors regulatory compliance of all healthcare practices to ensure no violations.
- Evaluates key aspects of pending healthcare regulations and legislation that may impact company.
- Provides recommendations and implements solutions to existing and potential legal problems.
- Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices.
- Collaborates and communicates with all departments of healthcare organization for the preparation for external audits.
Requirements:
- Education/Skills:
Experience:
- Minimum of 3-5 years of clinical patient care experience in a relevant setting.
- Minimum of 2 years of healthcare leadership.
Licenses, Registrations, or Certifications:
- RN License in state of employment or compact.
- BLS.
Work Type:
Full Time
EEO is the law - click below for more information:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
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