NYU LANGONE HEALTH is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.
POSITION SUMMARY: We have an exciting opportunity to join our team as a Patient Support Associate. In this role, the successful candidate, under the direction and supervision of the Nurse Manager, and in cooperation with all members of the patient care teams, assists in maintaining the condition of the unit's physical environment; sets up equipment and supplies for selected patient care activities; performs a wide range of customer relations tasks, complies with applicable regulatory functions; and conducts supply functions to fully support patient care activities on the assigned unit.
JOB RESPONSIBILITIES:
- Assures adequate inventory of patient care supplies.
- Removes waste as needed within patient rooms and only when overflowing and BSD personnel are not readily available. Assists with food service to ensure patient tray return from patient room.
- Redistributes supplies within the unit and maintains pars across clean supply room (including secured intravenous solutions and medication preparation supplies), nurse servers, patient rooms, unit-specific carts (e.g. dressing carts) and other point-of-use areas.
- Retrieves supplies (e.g. emergency supply requests, supplemental patient supply deliveries) from Pneumatic Tube, Central Distribution and replenishes to appropriate locations or assigned nurse. Retrieves supplies from the service corridor and replenishes appropriate locations.
- Notifies SCM / Logistics Manager of non-par stocked specialty order needs.
- Performs regular regulatory compliance rounds (e.g. supply expiration checks). Ensures supply locations are clean, orderly and free of loose trash and supply bins are free of dust or dirt and are not damaged.
- Facilitates exchange of emergency code carts and intubation boxes to/from Pharmacy, Central Sterile Processing, Central Distribution.
- Transport of clinical equipment to and from various departments (e.g. Clinical Engineering, Central Sterile Processing).
- Demonstrates understanding of infection prevention standards.
- Cleans spills and unit-based equipment and stores as instructed.
- Assembles, locates and maintains unit specific equipment (e.g. trapeze, CPMs, Hip Chairs).
- Removes linen from patient care areas and assists in changing linen on unoccupied patient beds.
- Distributes water pitchers, cups, and straws as directed by the RN.
- Assists in the management of patient belongings by conducting an inventory, securing and transporting patient belongings.
- Performs patient transport of discharged patients on occasion to meet our target of discharge before noon.
- Prepares patients through notification and places said patient on mode of transportation prior to patient transport arrival (Future scope).
MINIMUM QUALIFICATIONS: To qualify you must have a high school education or its equivalent. Working knowledge of English is evident in verbal, reading and writing abilities. Expected to perform the job satisfactorily within 3 months.
Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Graduate of an accredited program in Radiological Technology.
- Minimum 2 years of previous management experience preferred.
- AART Registered and CPR Current.
- Knowledgeable of local, state, federal and Joint Commission Regulations.
- Must possess independent decision making skills.
- Ability to prioritize and handle multiple projects.
- Excellent communication skills with the staff, physicians, patients and families.
- Must be able to communicate verbally and non-verbally in a professional way.
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