Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.
Principal Massage Therapist
Status: Full-Time
Hourly Rate: Commission Based
Location: Four Seasons Resort Maui at Wailea, HI
We are looking for a Lead Massage Therapist who is passionate about providing only the highest levels of customer service. This position reports to our Spa Management Team. Work authorization for this location is required.
Responsibilities
Provides the highest level of massage services to our guests. Oversees and maintains standards and duties of Lead Therapists and line Massage Team. Works with Spa Supervisor to ensure scheduling needs. Facilitates annual reviews for the Massage Team.
Knowledge and Skills
Education: High School education or equivalent experience.
Experience: 3 years’ experience within a luxury hotel environment. Prior experience as a Lead therapist or Trainer.
Skills & Abilities: Reading, writing and oral proficiency in the English language; other languages are a plus. Must have the ability to perform deep tissue/sport massage, Swedish massage and Lomi-Lomi massage. Must be able to participate in all training offered by the spa. Must have the ability to listen and understand guest needs, respect guest privacy, and create an exceptional, customized and professional experience for our guests. Must be able to inspire and lead a large team of therapists.
Key Competencies: Consistently demonstrates the following employee behaviours:
- “Start with The Heart” by being caring and compassionate, aware and present and recognizing confidently.
- “Master Your Craft” by constantly learning, delivering with passion and being a brave problem solver.
- “Be You” by being genuinely yourself, honest and reliable, and a committed team player.
Licenses or Certificates: Hawaii Licensed Massage Therapist, Holistic Health Practitioner.
Hours Required: The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.
What to Expect:
- Be part of a cohesive team with opportunities to build a successful career with global potential.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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