Customer Care Specialist - Pharmacy Technician

New York State Council of Health-system Pharmacists • Melville, NY, United States • $200k - $250k / year • 2h ago

WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:

Patient-Centered
Value Employees
Respect for Diversity
Nimble
Fight for What’s Right

STILL INTERESTED? Please continue!

YOUR CONTRIBUTION TO OUR SUCCESS!

A Customer Care Specialist contributes to AHF by providing various call center services to the Department of Pharmacy and the Department of Medicine that enhance the customer experience for AHF. They will present a friendly, helpful voice to patients, clients, and customers seeking information, requesting to transfer their prescriptions to AHF, filing grievances or complaints. They will provide the same level of service to AHF employees. The Customer Care Specialist answers incoming calls from patients wishing to schedule appointments for services at an AHF Healthcare Center and Pharmacy. They are problem solvers, providing a "helping hand" and calming callers who seem to be upset or in a stressful situation. In addition, providing feedback to their manager about improving service will allow the team member to enhance their contribution.

The Customer Care Specialist enhances the reputation of AHF by maintaining superior telephone communication skills, interpersonal skills, a customer-friendly attitude, motivation to provide outstanding customer service, and proactively assisting patients in solving various issues and problems related to receiving service from the AIDS Healthcare Foundation.

To be successful as a Customer Care Specialist, it is crucial to ensure that the AHF core values and mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The Customer Care Specialist will work as part of a close-knit team to collaborate with colleagues and team members, providing excellent opportunities to contribute to AHF's success by sharing ideas, learning from others, attending training, and networking. Attending various internal and external meetings that may be assigned, conferences, training, AHF, and community events are ways to grow and provide value-added contributions to AHF.

Licenses/Certifications: Must have at least a high school diploma or general education degree (GED), have a current Technician license or certification (in the State where employed if required) and/or hold a National Pharmacy Technician Certification (current or successfully obtain within 12 months of employment).

AHF Commitment:

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

#J-18808-Ljbffr

Related Jobs

Early Morning to Mid-Day Replenishment Team

Michael's • Levittown, NY, United States • $200k - $250k / year • 1h ago

Healthcare

1h ago

Apply

Per Diem - Nurse Practitioner or Physician Assistant - Suffolk County

340B Health • Town of Huntington, NY, United States • $200k - $250k / year • 1h ago

Healthcare Physician Nurse Nursing Sign-On Bonus

1h ago

Apply

Registered Nurse MedicineTelemetry PartTime Nights

NYU Winthrop • Village of Mineola, NY, United States • $200k - $250k / year • 1h ago

Healthcare Telemedicine Nurse Registered Nurse Nursing

1h ago

Apply

Certified Radiology Technologist

Arthritiskneepain • Town of Smithtown, NY, United States • $200k - $250k / year • 1h ago

Healthcare Radiology

1h ago

Apply

Registered Nurse NICU PRN Nights

United Surgical Partners International Inc (USPI) • Village of Mineola, NY, United States • $200k - $250k / year • 1h ago

Healthcare Nurse Nursing PRN

1h ago

Apply

RN-PV

Catholic Health Services • Village of Farmingdale, NY, United States • $200k - $250k / year • 1h ago

Healthcare Nurse Registered Nurse Nursing

1h ago

Apply

Full-Time Solar Panel Technician with On-the-Job Training and Growth Opportunities

Job Hopper • Village of Roslyn, NY, United States • $200k - $250k / year • 1h ago

Healthcare

1h ago

Apply

Registered Nurse PCC Mineola Infusion

NYU Winthrop • Village of Mineola, NY, United States • $200k - $250k / year • 1h ago

Healthcare Nurse Registered Nurse Nursing

1h ago

Apply

RN-PV

Catholic Health Services • Village of Farmingdale, NY, United States • $200k - $250k / year • 2h ago

Healthcare Nurse Registered Nurse Nursing

2h ago

Apply

RN PreOp PACU PT or PRN

United Surgical Partners International Inc (USPI) • Village of Garden City, NY, United States • $200k - $250k / year • 2h ago

Healthcare PRN

2h ago

Apply