Responsible for ensuring that the department is staffed appropriately to ensure the effective delivery of nursing care/specialty needs of services are met. Maintains compliance with established quality standards. Manages unit staff productively and assists in budget development and maintenance. Assumes a leadership role in development of professional practice.
Principal Accountabilities:
- Coordinates daily staffing schedule.
- Consults in a variety of patient care situations requiring advanced competency and knowledge.
- Serves as a clinical resource for problem solving and assists staff with patient-related issues and emergency situations.
- Acts as liaison to other departments and multiple patient care services.
- Serves as a role model to develop staff competence.
- Assists in cost management, including product evaluation, prevention of waste and damage, room utilization, control of overtime, and appropriate staffing mix.
- Facilitates unit-based QE program/projects.
- Investigates and follows up on incident reports and patient complaints.
- Evaluates and updates the quality and appropriate use of department and unit tools.
- Acts as a manager in absence of the manager.
- Assists with interviews, hiring, coaching, counseling, and corrective action, including documentation of same.
- Assists with annual performance appraisals.
- Assists with budget process.
- Assists staff in implementing clinical pathways and outcomes management.
- Assists in unit problem solving.
- Schedules staff meetings as needed.
- Promotes positive group dynamics as leader and member.
- Maintains communication with patients, families, staff, physicians, and other departments.
- Other relevant duties as assigned.
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