Case Management
Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
Admits new clients by reviewing records and applications, conducting orientations.
Determines client's requirements by completing intake interviews; determining a need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
Maintains clients’ records by reviewing case notes, logging events and progress.
Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
Meets budget by monitoring expenses, implementing cost-saving actions.
Prepares reports by collecting, analyzing, and summarizing treatment and results in data and trends; compiling statistics; completing grant and subsidy applications.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Other duties may be assigned
Skills and Qualifications:
Documentation skills
Analyzing information
Decision making
Research skills
Verbal communication
Written communication
People skills
Resolving conflict
People management
Integrity
Education, Experience, and Licensing Requirements:
Master's in social work preferred
1+ year in Rapid Rehousing program
Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors
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