JOB PURPOSE
The Patient Access Registrar works directly with patients, clinical staff, and other CH employees to provide information and resolve issues relating to patient accounts. The Patient Access Registrar is the first impression of patients arriving for services and is responsible for creating a positive patient experience.
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
- Minimum: College Associate's degree or higher
- Preferred: [Specify preferred education if applicable]
CERTIFICATIONS, LICENSES, REGISTRATIONS
- Minimum: [Specify minimum certifications if applicable]
- Preferred: [Specify preferred certifications if applicable]
TECHNICAL REQUIREMENTS
- Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed
- Preferred: Expert knowledge of MS Office software, including Powerpoint and Access
YEARS OF RELATED WORK EXPERIENCE
- Minimum: One (1) year of experience in an office, hospitality, or customer service environment
- Preferred: Two (2) years of related work experience in a healthcare environment, with a working knowledge of medical terminology
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