Summary Statement
This is the entry level of caseload management work learning the legal processes and procedures and case management functions while performing the full range of case management activities.
Career Ladder
Upon satisfactory completion of department promotional standards and job requirements, employees may be eligible to be promoted to the next level.
Job Requirements
Minimum Qualifications: Please address each item separately on the Minimum Qualifications page of the application. Resumes may not be substituted for the application. Failure to do so will result in disqualification. Applicants must have education, training and/or experience demonstrating competence in each of the following qualifications. Failure in any one area will result in a rating of 'not qualified.'
JCM I - Minimum Requirements
- Six months experience and/or training in legal case flow management, which includes managing cases as they move through the legal process.
- Six months experience and/or training in applying laws, rules, regulations, standards, policies and procedures.
- Six months experience and/or training in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
- Knowledge of narrative report writing.
- Ability to communicate courteously and effectively, both verbally and in writing.
JCM II - Minimum Requirements
- One year experience and/or training in legal case flow management, which includes managing cases as they move through the legal process.
- One year experience and/or training in applying laws, rules, regulations, standards, policies and procedures.
- One year experience and/or training in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
- Knowledge of narrative report writing.
- Ability to communicate courteously and effectively, both verbally and in writing.
Conditions of Hire
A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Benefits
To learn more about the comprehensive benefit package, please visit our website at https://dhr.delaware.gov/benefits/.
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title, and job duties. For education and training, list the name of the educational provider, training course titles, and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application online, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
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