Specialist I, Student Accounts

CCBC • Essex, MD, United States • $200k - $250k / year • 4m ago

The purpose of this class is to assist with the efficient operation of the Bursar’s Office by providing accurate analysis of student accounts through interaction with students and the college community.

High School Diploma/GED and one-year full-time experience that includes being responsible for cash handling, bookkeeping, or financial clerical duties. Must have excellent customer service and communication skills. Experience working with the public is required. Ability to work regular office hours Monday – Friday, 9 AM – 5 PM. During peak registration periods, office hours can change to 11 AM – 7 PM. Overtime is required during peak registration periods. The office has extended hours during peak registration, and employees are required to work additional hours during peak registration, including weekends.

Essential Job Duties:

Assist and provide information to students related to credit and non-credit tuition and fees.
Perform various clerical duties, including answering phones, distributing mail, drafting correspondence, and filing.
Provide service to students in facilitating payment of credit and non-credit tuition and fees via cash, check, credit card, wire transfers, or deferred payment. Payments may be in person, over the telephone, or through the mail.
Answer questions and provide explanations of student accounts, via telephone or in person.
Process payments and deposits collected from other departments, keeping the account number listing up to date.
Reconcile and prepare daily receipts for deposit.
Accept, verify, and enter contracts, scholarships, and waivers.
Prepare and distribute bookstore vouchers.
Cash checks for eligible employees.
Disburse petty cash and refunds according to college policy.

Essential Job Duties are intended to be examples of duties and are not intended to be all-inclusive. There will be other duties as assigned.

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