Johnson & Johnson is recruiting for Senior Clinical Account Specialist for Biosense covering Albany, Poughkeepsie NY, and Hartford, CT.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for BWI diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav and SOUNDSTAR catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively. The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization.
As the Senior Ultrasound Clinical Account Specialist, you will:
- Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav and SOUNDSTAR catheters in EP and IC procedures.
- Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI's systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND, CARTOMERGE and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
- Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings. Shares best practices to increase value for customers.
- Use consultative selling techniques to identify potential sales opportunities within the account.
- Create awareness of BWI solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
- Maximize customer case support capability through proper planning and scheduling techniques.
- Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
- Drive collaboration and maintain consistent, open lines of communication with external partners.
- Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
- Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
- Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
- Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
- Provide mentoring for new BWI commercial team members as requested.
- Perform other duties assigned as needed.
The anticipated base pay range for this position is $90,000 - $120,000.
The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.
This position is eligible for a company car through the Company's FLEET program.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company's long-term incentive program.
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
Additional information can be found through the link below.
For additional general information on Company benefits, please go to:
https://www.careers.jnj.com/employee-benefits.
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