Business Control Manager

Bank of America • Newark, NJ, United States • $200k - $250k / year • 3w ago

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out action plans and milestones.

Consumer AML seeks a resource that possesses strong project management skills to help drive technology and non-technology projects. This person will serve as primary contact to stakeholders for all project related questions. The resource will be responsible for interfacing with Process Owners, SMEs, Technology Delivery Managers and management to drive project deliverables and will interact heavily with the application teams to coordinate shared deliverables, provide updates, and handle inquiries and issues.

Responsibilities:

Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
Performs monitoring and testing of controls, identifying issues and control improvements for remediation.
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
Manages the performance and productivity of team members that conduct quality inspection reviews and ensures timely execution of QA activities including control execution, case management, and results reporting.
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews and ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
Act in the LOB project management role to manage small to large scale technology projects or multiple smaller scale projects through all stages of the life cycle, ensuring on-time, quality delivery.
Identify risks and mitigation plans and mitigation owners as well as maintain project documentation and project systems of records.
Leverage excellent written communications skills to complete project related documentation as well as present project status to senior level management.
Assure project management methodology compliance through managing team efforts on the completion of required documentation and work closely with Technology Delivery Managers, application and infrastructure technology teams.
Ensure timely action/coordination on all change related deliverables and ensure projects meet overall deadlines & escalate immediately for any show stoppers.

Required Qualifications:

- Proven ability to lead, manage, and organize a project from beginning to end.

- Project management experience: identifying impacted stakeholders, documenting business requirements, use cases, people/process designs, work breakdown structures, integrated project planning and management, coordinating design approvals, system integration and user acceptance testing and deployment activities.

- Demonstrated ability to work as part of a team.

- Excellent communication skills, analytical skills and a highly professional attitude are essential.

- Experienced with Microsoft Project, Excel, PowerPoint, SharePoint.

- Multiple years of hands-on project management experience.

Desired Qualifications :

- Consumer AML Technology experience is a plus.

- Exposure to Agile Methodologies.

- Experience with JIRA.

Skills:

Controls Management
Oral Communications
Stakeholder Management
Strategy Planning and Development
Drives Engagement
Influence
Strategic Thinking
Talent Development
Data and Trend Analysis
Decision Making
Monitoring, Surveillance, and Testing
Problem Solving
Quality Assurance

Minimum Education Requirement : Bachelor’s degree or equivalent work experience.

Shift:

1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details:

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range $99,800.00 - $156,500.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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