The purpose of this class is to collect, analyze, and report data to provide operational support to the Cobb County Police Department. This position will require you to work evening shifts, holidays, and weekends.
Inputs, accesses, and queries data in various County, State, and Federal computer systems, including Geographical Information Systems (GIS), Computer Aided Dispatch (CAD), Police Record Systems, Georgia and National Crime Information Center (GCIC/NCIC) databases, and other systems. Utilizes computer to enter and retrieve data, sort, and record files.
Makes use of real-time crime center software, license plate reader software, and all other available law enforcement technologies to coordinate crime-solving efforts in relation to active calls for law enforcement service, ongoing investigations, and police requests.
Detects and responds to active public safety dispatches from multiple real-time sources such as Cobb County 911 dispatch, closed circuit television cameras (CCTC), video wall displays, live and previously recorded DOT cameras, license plate reader cameras, phone calls, and other sources.
Views, creates, modifies, and enables response plans when an active event is detected. When responding to an active system the Analyst will determine the nature of the call and the correct signal/or code for Cobb County. Forwards information to the appropriate emergency response units or agencies and processes follow-up requests to the provided information.
Detects and verifies field device failures. Responds to device failures, including actions such as confirmation of failure through use testing, acknowledgement, documentation, reporting, and following up. Maintains ongoing records pertaining to the status of all cameras within the Real Time Crime Center’s granted access.
Attends training and studies current literature on research methodology, police issues, and current law enforcement technology, while making appropriate recommendations for improvements in Real Time Crime Center practices.
Assists in the design, testing and/or maintenance of operational databases, analytical software, hardware, and peripheral equipment to enhance the quality of work product, improve productivity, and ensure equipment is functioning properly.
Testifies in Court: may be called to testify as the owner of a voice on a 911 and Call Center recording and/or to be a witness concerning incidents they were present for and observed.
Ability to establish and maintain effective relationships with clients, management, other departments, state agencies, the public, and peers.
Communicates with law enforcement officers via police radio, emails, messaging, and other mediums to convey information related to active incidents or post-incident investigations.
Performs other related duties as assigned.
Minimum Qualifications
High School Diploma or GED required; Associate Degree in Criminal Justice, Communications, Business, or related field preferred supplemented by two or more years of progressively responsible and knowledgeable support work experience in a criminal justice or law enforcement agency that provides broad knowledge of police activities, investigations, and follow-up activities.
Must possess and maintain a valid Driver’s License; requires NCIC/GCIC certification within 6 months of assignment.
Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEO Statement
Cobb County Government is proud to be an equal-opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.
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