Allied Health - General-Medical Assistants
Medical Assistant (Pulmonary)
- 36888
- 725 Albany Street, Boston, Massachusetts
Performs clinic support in both the clinical and administrative areas. In the clinical area, the practice assistant, under the direction and supervision of a licensed Nurse or Provider, participates in the delivery of patient care. In the administrative area, the practice assistant gathers patient information for registration, schedules appointments, verifies demographic and financial information, and assists in the facilitation of patient flow throughout the ambulatory setting.
Position: Medical Assistant
Department: Pulmonary
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients. Duties include:
Clinical Support: Under the direction of the licensed Nurse or Provider, performs a variety of appropriately delegated patient care interventions for patients and their families.
- Collaborates with the licensed Nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, as well as communicates status of delegated task completion and outcome of patient data findings.
- Monitors patient flow including waiting room activity and communicating wait time updates to patients.
- Conducts pre-visit chart review and preparations for upcoming visits.
- Greets patient in waiting room and escorts to exam room.
- Uses recognized and accurate medical terminology and abbreviations for all documentation.
- Assists with intake process in the following areas as determined by departmental needs.
- Collects, labels, sends and may deliver specimens with appropriate laboratory slips and or requisitions.
- Identifies emergency/crisis situations and initiates appropriate response actions.
- Maintains competence of tasks and performs tasks in relation to a variety of technical skills.
- Provides basic skin care and wound care.
- Assists licensed nurse/health team members with various minor procedures.
- Helps to complete patient visit.
- Strictly adheres to isolation procedures.
- Performs initial cleaning/decontamination of equipment/materials and instruments.
- Checks inventories, and restocks, replaces, assembles patient equipment and supplies.
- Utilizes the care team’s population health management registry for preventative care outreach.
- Understands, respects and demonstrates patient confidentiality in all endeavors.
- Performs other duties as needed.
JOB REQUIREMENTS
EDUCATION: Work requires a HS diploma or GED plus at least one of the following:
- Successful completion of a medical assistant program or
- Successful completion of the second medical-surgical clinical rotation or
Equivalent combination of education and healthcare-related work experience.
EXPERIENCE: Requires at least two years of previous work experience. Experience in a clinical setting is preferred.
KNOWLEDGE AND SKILLS:
- Must pass clinical competency testing.
- Ability to effectively speak, read, and write English.
- Excellent customer service skills.
- Organizational skills to set priorities and efficiently complete assigned work.
- Basic computer proficiency.
Equal Opportunity Employer/Disabled/Veterans
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