Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
The Case Manager is responsible for providing assistance to the licensed clinician in support of the Maternal Mental Health Program by assessing the clients' wellness needs and developing a care plan. This program intends to expand mental health resource navigation by providing access to comprehensive mental health services to individuals navigating the challenges of pregnancy and parenthood from pre-conception to postpartum periods. The case manager is accountable for ensuring delivery of exceptional services that are focused to the client's needs.
Duties & Responsibilities:
- Assess for participant's needs by reviewing and collaborating with Case Managers and Interns on mental health screenings and needs identification to address physical, emotional and mental wellbeing.
- Engage with clients and their supportive networks including but not limited to healthcare providers to achieve progress towards care plan goals.
- Facilitate individual and group therapy sessions as needed with program participants and maintain care plan progress of each participant, initiate referrals to community mental health resources.
- Build and maintain trusted relationships with program participants, partners, stakeholders, and administrators.
- Collaborate with community providers to provide a safe space and environment for mental health counseling for program participants and their families.
- Maintain weekly scheduled appointments in the electronic medical records (EMR) system.
- Communicate participant information and needs with the supervisor, program manager, coordinator, case manager, and other staff as needed.
- Evaluate and record clients’ overall program progress, including assessments, home visits, progress notes, referrals and all follow-up interactions in the EMR.
- Conduct outreach activities to inform community groups/agencies about Maternal Mental Health Program services.
- Other duties as assigned.
Education:
- Master's degree in Social Work, Psychology, Public Health, Health Education, or related field.
Experience:
- Two (2) years of experience providing direct mental health services.
- One (1) year providing trauma-informed counseling services.
- One (1) year providing services to high-risk vulnerable populations.
Licenses/Certifications:
- Licensed Master Social Worker (LMSW) or Licensed Professional Counselor (LPC).
- Valid Driver’s License and auto insurance (Texas upon hire).
Knowledge, Skills and Abilities:
- Maintain necessary licensure and certifications required to practice in the State of Texas.
- Experienced in trauma-informed care.
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication skills (verbal & written).
- Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment.
- Ability to maintain confidentiality when dealing with sensitive information.
- Ability to work well with public and staff members.
Core Competencies:
Organizational Leadership:
- Understands the organizational mission.
- Understands ethics and public good; is concerned with public trust.
- Demonstrates respect for the opinions and beliefs of others.
Collaboration:
- Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission.
- Demonstrates a sense of responsibility for the success of the group.
- Collaborates with others to improve quality and address needs.
Innovation:
- Ability to adapt to change.
Interpersonal Abilities/Personal Characteristics:
- Treats others with courtesy, sensitivity, and respect.
- Behaves in an honest, fair, and ethical manner.
- Assesses and recognizes own strengths and weaknesses.
- Uses sound judgment.
- Self-motivated.
- Organizes and maintains work environment to allow for maximum productivity.
Communication:
- Communicates clearly and effectively, both orally and in writing.
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Position Type, and Typical Hours of Work:
- Full Time | Grant Funded
- Monday – Friday | 8 am – 5 pm
- Must be willing to flex work hours when required, including weekends.
- Expected to travel within Harris County jurisdiction.
Work Environment:
- This job operates in a professional office environment with occasional visits needed to private residential homes, clinics, and other community organizations.
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
- This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.
Work Location:
- Harris County Public Health: 1111 Fannin St. Houston, TX 77002
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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