DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
NURSING MANAGER
Address: Division of Developmental Disabilities (DDD)
4000 N. CENTRAL AVENUE PHOENIX, AZ 85012
Salary: $86,000.00 – $91,000.00
Grade: N2
Closing Date: 10/28/2024
Job Summary:
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Nursing Manager. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven.
The Nurse Manager will provide leadership to the clinical staff supporting Triage and Quality of Care (QOC) concern investigations. This position will be responsible for the oversight for the clinical triage of all incidents received by the QMU and appropriate assignments to District staff (clinical and non-clinical). The Nurse manager will also provide oversight and monitoring of the QOC investigations and internal second level review processes; which ensures investigative reports are meeting Division's and AHCCCS requirements outlined in policy and standard or work.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
Job Duties:
Essential duties and responsibilities include but are not limited to:
- Oversees the clinical triage of all incidents received by the QMU and the assignments to the District staff (clinical and non-clinical).
- Oversight of the QOC concern investigations and the internal 2nd level review process.
- Oversight of the Vendor Corrective Action / Remediation process to ensure adherence to policy and standard of work and the health and safety of the Division members.
- Oversight of the Seclusion and Restraint (SAR) and Quality of Care (QOC) processes of the Division's subcontracted health plans to ensure compliance with regulation, policy & other contractual requirements.
- Inter-Rater Reliability process for the Triage and QOC Investigative Nurses.
- Provides leadership, supervision, mentoring, & coaching of QMU clinical staff.
- Developing & documenting the policies, standard works, monitoring & metrics necessary for these processes.
Knowledge, Skills & Abilities (KSAs):
Knowledge Of:
- Principles of nursing administration and management.
- Quality management principles; auditing methodologies and contract and policy compliance monitoring practices.
- Understanding the confidentiality and processes necessary to ensure the fidelity of the QOC process.
Skills In:
- Establish and maintain a position of leadership in a professional field.
- Analyze problems and develop effective plans for corrective action and conflict resolution.
- Assessing, reviewing, and/or analyzing situations and/or data.
Ability To:
- Evaluate data and documents.
- Plan, organize complex work and complete reports based on data, and documents in an accurate, clear and professional manner.
- Communicate clear and concise both verbally and in writing.
Selective Preference(s):
The ideal candidate will possess a Bachelors or Master of Science in a nursing degree from an accredited university program. Experience working in a long-term care facility.
Pre-Employment Requirements:
- Candidates for this position shall be subject to a search of the Child Protective Services Central Registry.
- Employee shall have a valid Level One fingerprint clearance card.
- Required at time of appointment: possession of a current license to practice as a registered nurse in the State of Arizona.
- Successfully pass background and reference check.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
- Affordable medical, dental, life, and short-term disability insurance plans.
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
- 10 paid holidays per year.
- Flexible schedules to create a work/life balance.
Contact Us:
For questions about this career opportunity, please contact Alyssa Figueroa at 602-653-9837 or alyssafigueroa@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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