Surgical Care Coordinator (H)
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Locations: Miami, FL
Time Type: Full time
Posted On: Posted 3 Days Ago
Job Requisition ID: R100081749
The Surgery department has an exciting opportunity for a full-time Surgical Care Coordinator position. The incumbent manages the administrative aspects of patient care and serves as the liaison between the surgical scheduling team, hospital, surgeons, nursing care teams, and different departments within the medical school/hospital. The Surgical Care Coordinator organizes and manages complex multidisciplinary care of various surgical programs.
CORE JOB FUNCTIONS
- Serves as liaison between surgical scheduling team, hospital, and nursing care teams.
- Provides non-medical administrative support to patients and families.
- Oversees daily clerical and surgical functions and manages all programs and events planned by the division.
- Supports Chief, executive, surgical and administrative leadership.
- Participates in problem solving/providing feedback, utilizing established communication channels/chain of command in collaboration with Managers and supervisors.
- Manages the flow of surgical cases for their assigned service line and clinical programs.
- Monitors, evaluates, and implements continuous improvement efforts related to surgical scheduling productivity for General Surgery in conjunction with leadership.
- Liaises between patients, department leadership and hospital staff for process improvement and operational continuity.
- Works closely with department leadership to ensure team is following optimal practices and policies during the scheduling process.
- Assists in talent recruitment process and training.
- Serves as reference and support to surgical scheduling staff for their direct line of service and clinical programs.
- Maintains a productive and functional relationship across all specialties relevant to the functions of the clinical programs and Division, ensuring multi-disciplinary surgical treatment is efficiently coordinated.
- Works closely with hospital clinical departments/physicians/ambulatory clinics to monitor service delivery.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
- High School Diploma or equivalent required.
- Minimum 2 years of relevant experience.
Any appropriate combination of relevant education, experience and/or certification may be considered.
Job Status: Full time
Employee Type: Staff
Pay Grade: H6
About Us
The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.
The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.
The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.
Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.
The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.
Transforming lives
With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
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