GENERAL DESCRIPTION
The Lab Manager is responsible for managing the daily laboratory activities at all clinic locations and directly manages the Molecular Laboratory Technicians, Histology Technicians, and Laboratory Assistants. This position is responsible for performing general laboratory duties. In addition, the Lab Manager must be able to provide efficient and proficient services to our physicians as well as provide quality, courteous, and compassionate services to our patients in adherence to the guidelines, policies, and procedures set forth by The Conrad Pearson Clinic.
ESSENTIAL JOB FUNCTIONS
- Direct, manage and supervise the daily operations of the laboratory department, ensuring an efficient and smooth operation.
- Plan, organize, implement, and control all laboratory activities to meet department and Clinic goals and objectives.
- Directly supervise all laboratory staff to include hiring, training, evaluating, motivating, counseling, disciplining, and discharging in a fair and non-discriminatory manner; and maintain and develop competent, productive, and quality-conscious employees.
- Maintain and perform all necessary quality control procedures; document appropriately; ensure regulatory inspections are conducted and certifications are filed; accreditations are acquired; and ensure licensure is current.
- Perform general laboratory duties that include spinning and reading urines, documenting results of urine tests in the electronic medical record, and processing specimens ensuring they are properly directed to the appropriate outside laboratory.
- Order and maintain adequate laboratory supplies.
- Perform routine clinical laboratory tests for hematology, chemistry, and endocrinology.
- Perform daily instrument maintenance and quality control; maintain quality results by performing standards and controls; verify equipment function through routine equipment maintenance and advanced troubleshooting; calibrate equipment utilizing testing procedures; and monitor quality control measures and protocols.
- Organize work by matching computer orders with specimen labeling, sorting specimens, checking labels, logging specimens, and maintaining accurate records and reporting of data.
- Ensure work surfaces are clean and orderly.
- Maintain physician/patient relationships through diplomatic and tactful management of patients; and communicate appropriate information to patients as directed by physicians.
- Familiar with the practices and job duties at the Wolf River Clinic and all outlying clinics and is able and willing to work at these locations as needed.
- Communicate regularly with supervisor, keeping them apprised of all pertinent information and providing feedback.
- Ensure compliance with all regulatory requirements including OSHA, CLIA, and HIPAA; immediately and accurately document and report occurrences to supervisor; and ensure compliance with all legal and regulatory requirements as outlined in the corporate compliance plan.
POSITION REQUIREMENTS
- Graduate of an accredited Medical Laboratory Technician or Medical Technologist program approved by the United States Department of Health and Human Services (HHS).
- Licensed to practice as a Medical Laboratory Technician or Medical Technologist under the State of Tennessee Board of Medical Examiners Division of Health-Related boards.
- Three years of Medical Laboratory Technician experience, preferably in a urology practice.
- Three years of management experience in a physician office setting.
- Excellent oral and written communication, interpersonal, problem-solving, and organizational skills are required.
ESSENTIAL PHYSICAL REQUIREMENTS
- Requires prolonged sitting and standing, some bending, stooping, and stretching, or performing other work requiring moderate physical exertion.
- Capacity to maintain physical activity over prolonged periods of time (stamina).
- Able to see for the purpose of reading information received in different formats including but not limited to paper, computer, reports, bulletins, and manuals.
- Able to hear for work-related purposes.
- Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
- Able to lift up to a minimum of 25 pounds.
ESSENTIAL ENVIRONMENTAL CONDITIONS
- Work is generally performed under normal office working conditions.
- Normal level of visual strain.
- Ability to cope with stress caused by public interaction, multiple demands, and extraneous noises.
- Possible exposure to contagious diseases.
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