Position Overview:
The Cancer Care Equity Program (CCEP) at Dana-Farber Cancer Institute (DFCI) is seeking a Clinical Trials Educator to work with our Clinical Trials Nursing Office, engaging with patients in the Merrimack Valley regarding clinical trials. This role involves interfacing with newly diagnosed or recently relapsed cancer patients, specifically focusing on historically marginalized adult patients to address barriers to timely cancer screening, diagnosis, and treatment.
Responsibilities:
- Coach and prepare patients for their appointments and conversations with health-care providers.
- Provide basic patient education on general concepts of clinical trials participation and identifying members of the care team.
- Disseminate resources and address logistical concerns in either group or individual sessions, via hybrid virtual and/or phone-based patient contact.
- Collaborate closely with clinical care teams to coordinate care and services to address barriers.
- Facilitate scheduling of Interpreter Services for patient communication when applicable.
- Participate in ongoing patient navigation process development and improvement initiatives.
- Document volume and frequency of appointments for demographic reporting.
- Complete patient navigation competency trainings and professional development opportunities.
- Review new consults on a weekly basis to assess patients’ readiness to discuss clinical trials.
Minimum Requirements:
- Bilingual, Spanish fluency required.
- Familiarity with the Lawrence, Massachusetts area.
- High School Diploma/GED required; Bachelor’s degree in health or human services preferred.
- 1-3 years of professional experience in health care or community outreach organizations.
- 1-3 years of patient-facing experience; 1 year clinical trial experience preferred.
- Experience working in hospital electronic medical record systems is a plus.
Knowledge, Skills, and Abilities Required:
- Commitment to cultural humility, cultural safety, and social justice.
- Strong customer service and patient and family-centered orientation.
- Ability to work with adults of varying ages, learning styles, literacy levels, and backgrounds.
- Excellent written and verbal communication skills.
- Detailed record keeping and organization of work.
- Proactive approach to addressing patient issues.
- Ability to collaborate with multidisciplinary care teams and supportive services.
- Capacity to develop strategies to resolve complex patient issues.
- Knowledge of local health care systems and community resources.
- Ability to work independently as well as in groups.
At Dana-Farber Cancer Institute, we are committed to creating an innovative, caring, and inclusive environment. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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