Job Summary:
In partnership with the L. Minor Care Administrator and the Care Center team, the Care Manager assists in providing a safe community for guests with special needs, high barriers and vulnerabilities due to mental and behavioral health, physical disabilities or age. As part of a multidisciplinary team, this role intentionally collaborates to improve the guest’s quality of life while coordinating appropriate community placement and housing solutions.
Duties/Responsibilities:
- Intentionally seek to exemplify Jesus Christ daily and be prepared to share the gospel as opportunities arise.
- Assist the administrator in the daily activities and group sessions, guest coordination and case management, strategic planning and solution-focused guidance to ensure unity within the purpose and goals of the Mission.
- Be the advocate for the guest in restorative discipline administrator review meetings.
- Meet regularly with guests with special needs to create comprehensive, strength-based goals and to coordinate services and assistance with community partners in the area of primary care and behavioral appointments, transportation, caregiving, supportive living and wellness planning.
- Proactively provide guests with clothing and anticipate the needs of new guests by collecting their clothing size and needs.
- Report all incidents and maintain case and case notes. Provide appropriate verbal and documented observations of guests to the administrator.
- Be prepared to facilitate small group classes weekly focused on the Gospel, spiritual wellness and self-care, leisure activities and healthy habits for the guests. Conduct morning focus meetings each weekday with guests to review daily schedules, encouraging messages and care management meeting times.
- Respond appropriately to emergency situations and be prepared to deescalate emotional and spiritual crisis situations.
- Provide additional support and care to guests one evening a week.
- Other duties as assigned within the scope of this position.
City Union Mission Requirements:
- Be a born again, mature Christian able to clearly communicate the Gospel as opportunities arise during the workday. (1 Peter 2:21, 3:15)
- Have a desire to serve the Lord through widely varied responsibilities to advance ministry to those currently homeless, and the urban poor of Kansas City, with a compassionate heart.
- Agree to City Union Mission’s Statement of Ministry:
- Be a genuine believer in the Lord Jesus Christ, as expressed by personal testimony and conduct.
- Be a member in good standing of a recognized protestant, evangelical church for one year or more.
- Have a genuine concern for the ministry of City Union Mission.
- Have a minimum of one year of sobriety from alcohol and drugs and six months from tobacco.
- Agree to abstain from alcoholic beverages, illegal drugs, and tobacco while employed by City Union Mission.
- Have a lifestyle that is free of sexual sin as clearly defined in the Bible.
Required Skills/Abilities:
- Must have the spiritual maturity and ability to interact with various types of people and have a sound understanding of mental health, disabilities and/or age related challenges.
- Must be able to provide men discipleship, direct care, transportation and support to the same gender and provide caregiving services as needed.
- Demonstrated experience exhibiting compassion, competence in calling to serve the underserved and the capacity to collaborate with a team.
Education and Experience:
- Required: High school diploma or equivalent
- Required: 2 years of related experience in residential group settings, veteran housing, care facilities or case management of vulnerable populations.
- Preferred: 2 year education in related fields, Peer Specialist training, Servant Leadership Internship or similar program completion.
Physical Requirements:
- Ability to ascend/descend stairs and conduct center rounds multiple times throughout the shift.
- Must be able to lift 15 pounds at times.
- Ability to assist guests to exit in times of emergency evacuation.
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