We have an exciting opportunity for a skilled and motivated Healthcare Assistant/Administrator to join our team working across our North Tees and Hartlepool Units.
You should ideally have experience in a healthcare environment as you will be required to meet and greet patients.
Please note that we will be interviewing throughout the duration of this advert. Therefore, if you are interested in this role, an early application is advised as we may close the advert prior to the advertised date.
As a successful applicant, you must be able to demonstrate:
- Experience using Microsoft Office
- Skills in organizing filing systems and computer files
- Good customer service skills
- Excellent communication skills, as you will be both patient-facing and using the telephone.
- IT literacy
- Excellent organizational skills
- The ability to work well under pressure
- The ability to multi-task
A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role, you must have good communication skills, both written and verbal, together with good IT and administration skills. A flexible, organized, and enthusiastic attitude is essential.
Alliance Medical are Europe’s leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organizations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking, and occupational health assessments.
We live by our company values to ensure the highest level of patient care:
Our Values
Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.
- Collaboration: We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
- Excellence: We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity, and respect.
- Learning: Knowledge and understanding come from learning. At Alliance Medical, we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
- Efficiency: Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
- Openness: We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
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