Job Overview:
This position is responsible for the supervision of Lead Medical Technologists, Lead Medical Laboratory Technicians, Point of Care Coordinator, Registered and Registry-Eligible Medical Technologists, Registered and Registry-Eligible Medical Laboratory Technicians, Co-op Students, Tech Aide IIs, Technologist Associates and Technician Aides in Chemistry, Hematology, Coagulation, Microbiology and Blood Bank. This position has oversight of Lab Assistants - POC in the ED POC Labs in the absence of a Support Services Supervisor. This position is responsible for the scheduling, duty assignments, productivity, quality control, maintenance and repair of equipment, ordering of supplies, and implementation of new equipment and procedures. This position interacts and works effectively and proactively with their site leadership, their one-up, other priority lab supervisors to cover all priority lab needs to include TCI and Ambulatory Labs. This position is also responsible for all functions at priority labs in absence of the site manager. This position is responsible for hiring, terminating, provides performance counseling and appraisals for their direct reports. This position works collaboratively with the TriHealth Laboratories' department specific Technical Specialists and the Lab Compliance/Safety/QA Specialist to maintain quality and compliance with regulatory agencies. The Supervisor of Laboratory Services ensures that the Lab services meet customer needs while continuously striving to improve the quality of services provided.
Job Requirements:
- Bachelor's Degree in Medical Laboratory Science
- American Society of Clinical Pathologists (ASCP), MLS(ASCP) or equivalent
- Previous experience in Hematology, Chemistry and Blood Bank preferred
- 3-4 years experience Laboratory
Job Responsibilities:
- Responsible for efficient use of personnel, capital equipment, and consumables as they relate to technical sections - Blood Bank, Chemistry, Hematology, Coagulation, and Microbiology. Assists with budget preparation regarding staff and supplies.
- Responsible for implementing procedures regarding JCAHO, CAP, OSHA, AABB, and CLIA '88. Receives general direction and oversight from core laboratory section supervisor.
- Ensures high quality laboratory data regarding accuracy, precision, and service. Responsible for monitoring quality control, proficiency surveys, instrument maintenance and repairs, and section quality assurance reports.
- Provides timely and essential communications to management (concerning personnel, equipment, complaints, etc.) and to employees (regarding new policies, procedures and general information).
- Maintains high employee morale through effective management. Utilizes team building techniques to problem solve and improve sections. Works with staff to identify and attain career goals, reinforcing positive performance, delegating responsibility.
- Knowledgeable of Hematology, Coagulation, Blood Bank, Chemistry and Limited Microbiology, Laboratory and Hospital functions and policies. Pursues continuing education.
- Recommends capital equipment needs and construction/renovation changes in lab as needed.
Other Job-Related Information:
Direct Report FTEs = 20-29
Working Conditions:
- Climbing - Rarely
- Concentrating - Consistently
- Continuous Learning - Consistently
- Hearing: Conversation - Consistently
- Hearing: Other Sounds - Frequently
- Interpersonal Communication - Consistently
- Kneeling - Rarely
- Lifting <10 Lbs - Occasionally
- Lifting 50+ Lbs. - Rarely
- Lifting <50 Lbs. - Occasionally
- Pulling - Rarely
- Pushing - Rarely
- Reaching - Rarely
- Reading - Consistently
- Sitting - Consistently
- Standing - Rarely
- Stooping - Rarely
- Talking - Consistently
- Thinking/Reasoning - Consistently
- Use of Hands - Frequently
- Color Vision - Occasionally
- Visual Acuity: Far - Frequently
- Visual Acuity: Near - Consistently
- Walking - Frequently
Leadership Performance Standards:
TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:
- Achievement of Annual Pillar Goals: 1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance
Leadership Competencies:
- TriHealth Way of Leading
- TriHealth Way of Serving
- Transformation Change
- Drive for Results
- Build Organizational Talent
Leadership Tactics:
- Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
- Regularly Round on Team Members, using questions from the rounding log.
- Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
- Model, coach and validate team members' use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
- Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.
#J-18808-Ljbffr
