The Blood Donor Phlebotomist collects whole blood and donor apheresis products by established protocols. Responsibilities include performing pre-donation screening, processing whole blood into components as needed, and performing critical processes which necessitate a knowledge of standards required by accrediting agencies for Blood Bank and Blood Donor Center.
PEOPLE ESSENTIAL FUNCTIONS
- Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent donor and patient care information and data in a comprehensive manner.
SERVICE ESSENTIAL FUNCTIONS
- Greets donors, patients, and visitors in a clear and professional manner. Answers telephone in a timely and professional manner; routes calls to appropriate person.
- Performs and accurately evaluates donor/patient pre-donation screening and medical history in accordance with requirements of regulatory agencies.
- Performs a variety of Laboratory Information System functions. Documents the donor visit, ensures patients have correct registration, and documents the processing of blood components according to requirements of regulatory agencies.
- Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks. Maintains a well-stocked, clean, and organized work area.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Accurately identifies patient/donor/unit for phlebotomy procedures, obtains correct specimens and labels them appropriately. Collects appropriate whole blood from donors using accurate and sterile technique. Prepares quality components from whole blood by established procedures in accordance with standards of accrediting agencies.
- Appropriately prepares instruments for donor apheresis procedures. Performs donor apheresis procedures using accurate and sterile technique.
- Monitors patients/donors for adverse effects from the donation. Reports all unusual occurrences, procedural discrepancies, and adverse reactions to supervisory personnel. Assists physician or designee in the management of adverse effects from donation.
- Appropriately collects samples, orders tests, and calculates results of component Quality Control. Performs, evaluates, and documents quality control of equipment and procedures within established guidelines.
- Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up.
- Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security, and emergency preparedness.
FINANCE ESSENTIAL FUNCTIONS
- Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.
- Uses department resources/equipment/supplies properly and efficiently.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Course in phlebotomy/venipuncture preferred
WORK EXPERIENCE
- Requires two years whole blood collection experience which must include phlebotomy and donor apheresis experience.
- Previous data entry experience preferred.
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